IT Applications Administrator

Key Responsibilities

• Maintains and monitors the security and performance of the application environment.
• Manages the second level support of all core enterprise applications.
• Responsible for the deployment of applications and the installation of security patches.
• Ensures change management protocols are adhered to, facilitating a stable environment.
• Responsible for the configuration, testing and ongoing review of applications.
• Identifies trending gaps or issues in day-to-day performance of all applications and components utilising active monitoring, alert management, reporting and process review.
• Performs business process analysis and redesign with a view to introducing information technology solutions to address evolving business needs.
• Supports disaster recovery planning and executing disaster recovery activities and testing as required.
• Responsible for working with vendors to facilitate the purchase and installation of hardware and software products.
• Assists with IT audit preparation and compliance for both internal and external auditors.
• Prepares reports of work requests, budget expenditures, purchase orders or materials usage as requested by the IT Director.

Qualifications and Experience

Candidate should possess:

• Bachelor’s Degree in Computer Sciences or Information Systems. Must be proficient in managing application environments. Possess high level understanding in the areas of application programming, content management systems, API, databases and system design.
• At least five (5) years’ experience working in an application environment with a working knowledge of Imaging applications, Enterprise Web based Applications and Microsoft Server administration.

Specialized Skills and Abilities

• Excellent customer service skills
• Ability to troubleshoot and solve problems
• Ability to work independently
• Excellent judgment, analytical thinking and problem-solving skills
• Self-motivated individual that possesses excellent time management, organisational and team building skills
• Possesses excellent verbal and written communication skills
• Ability to interact professionally with a diverse group of people
• Ability to interpret technical instructions, specifications and procedures.