Liaison Officer (GMG/AM 4)

Key Responsibilities

Management/Administrative:

• Assists in the development of objectives, work schedules, and plans for performing the duties of the Section; 
• Represents the Ministry/Director/attends meetings, conferences, workshops, and seminars, as required; 
• Maintains customer service principles, standards, and measurements;
• Identifies and incorporates the interests and needs of customers in business process design; 
• Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment, and commitment to the Division’s and Organization’s goals;
• Prepares and submits reports/documents as required. 

Technical and Professional:

• Prepares and submits reports on database maintenance and network administrative activities; 
• Researches and analyses data, compiles information, develops and prepares reports from Agencies/Private Sector; 
• Responds to queries from internal and external clients; 
• Consults with various Agencies regarding design, implementation and facilitation of technology services for the collection and reporting of statistical data;
• Designs and manages systems for the dissemination of statistical data and reports to internal and external clients; 
• Assists in the design, maintenance and management of a communication and information system that provides accurate and current agricultural marketing intelligence to stakeholders; 
• Provides, maintains and carries out periodic evaluations of data collection and reporting systems within the Ministry; 
• Updates web-based interface for the collection of agricultural data by RADA and other field officers; 
• Ensures that the current needs of internal and external clients are met;
• Ensures the accuracy and integrity of data on the database; 
• Liaises with the RADA and other stakeholders in the conversion of technical information and recommendations into web-enabled interfaces; 
• Liaises with other disciplines for coordination purposes; 
• Assists with the preparation of Weekly, Monthly and Annual Reports; 
• Initiates, and generates technical instructions, site needs and other sites observation;
• Coordinates work, questionnaires, provides information and deals with queries;
• Responds to complaints and seek to resolve concern;s 
• Deals with people issues in a positive manner and ensures that satisfaction is achieved; Establishes an effective communication system and maintains a good relationship with RADA and other Agricultural Agencies; 
• Researches and collates information from Private Agencies and the Private Sector for analyses and decision-making; 
• Retrieves data from Agencies, the Private Sector and other agricultural stakeholders to support marketing intelligence information; 
• Inputs and maintains the computerized database collected from farmers, RADA Officers and other stakeholders concerning marketing information; 
• Trains users in system operation; 
• Coordinates organizational programme needs with an information technology system Develops and reviews user training materials; 
• Maintains a reliable backup and recovery plan for system data; 
• Designs data tables and database queries to produce reports; 
• Performs other related duties and responsibilities assigned by the Director, Agricultural Information Systems, Principal Director, Agricultural Marketing Information and Incentives.

Required Knowledge, Skills and Competencies

Core:

• Good planning and organizing skills 
• Good analytical thinking skills 
• Good teamwork and cooperation skills 
• Good customer and quality focus skills 
• Good interpersonal skills 
• Good oral communication skills 
• Good written communication skills 
• Good problem-solving and decision-making skills 

Technical:

• Expert knowledge of database/data collection applications software 
• Good knowledge of Information Technology and Web Browsers 
• Ability to read and interpret technical material 
• Excellent knowledge of the Agricultural Sector 
• Good research and report-writing skills 
• Knowledge of the operations of Government/Ministry’s policies and procedures

Minimum Required Qualification and Experience

• Bachelor of Science Degree in Agriculture or Statistics with exposure to Agricultural Science, Computer Science or equivalent from an accredited Tertiary Institution
• A background of working in Information Technology and usage of statistical software would be an asset. 
• Two (2) years working experience in a related area. 

Special Conditions Associated with the Job

• Exposure to computer monitor for long periods 
• Requires interaction with other IT professionals internally and externally.
• Being able to meet specific deadlines. 

Please note that only shortlisted applicants will be contacted.