Manager, Employee Relations & Corporate Culture

Position Overview:

The Manager, Employee Relations and Corporate Culture is responsible for fostering positive workplace relationships between management and employees while cultivating a healthy organizational environment. This includes developing and implementing strategies to enhance employee engagement, address concerns, and ensure compliance with the Bank’s policies, procedures, and employment laws. The role also plays a pivotal part in shaping and sustaining a positive corporate culture by supporting workforce planning and promoting employees’ physical, emotional, and mental well-being. Additionally, the Manager leverages corporate and HR communications to keep employees connected to the Bank’s vision, mission, and core values. 

Key Responsibilities:

• Serve as the primary point of contact for employee relations, handling complaints, grievances, investigations, and ensuring compliance with labour laws and Bank policies. 
• Provide guidance and mediation between employees and management, promoting effective conflict resolution and fair treatment. 
• Develop, implement, and maintain employee relations policies, procedures, and engagement initiatives to support a positive workplace culture. 
• Lead and coordinate corporate HR programs including Employee Awards, onboarding, probation, assimilation, retirement, and Employee Assistance Programme. 
• Partner with business leaders and Marketing to align HR strategies with the Bank’s goals and strengthen the Employer of Choice brand. 
• Manage and monitor labour practices, disciplinary actions, and separation processes, ensuring compliance and proper documentation. 
• Oversee employee engagement surveys, focus groups, and data analysis to identify opportunities for improvement and retention strategies. 
• Support health, safety, and wellness initiatives, including chairing the Health & Safety Committee. 
• Prepare reports and metrics for HR leadership, the Board, and regulatory bodies, ensuring accurate and timely submissions. 

Minimum Qualifications & Experience:

• Bachelor’s degree in Business Administration, Business Management, Human Resources Management, or equivalent. 
• Strong oral and written communication skills. 
• Excellent negotiation, persuasion, analytical, and time management skills. 
• High attention to detail with the ability to multi-task effectively. 
• Knowledge of Human Resources policies and procedures. 
• Sound knowledge of local employment legislation. 
• Strong judgment in handling confidential information with professionalism.
• Proven conflict resolution skills and knowledge of related techniques. 
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint). 
• Ability to operate a variety of office equipment. 

Why Join Us?

• Be part of a high-performing team that values innovation and excellence. 
• Competitive salary, performance-based incentives, medical insurance (including life, dental, and vision), and a robust pension plan. 
• Be part of a team that values your expertise and invests in your success!