Manager, ICT Projects (MIS/IT 5) - Regional Office

CORE FUNCTIONS:

Technical 

• Coordinate the implementation of ICT projects designed/developed by the Ministry of Health & Wellness or the Ministry of Finance across the Region 
• In collaboration with respective ICT Managers and the Director, develop, coordinate and lead the implementation of internal ICT projects 
• Ensure that application environments, licensing and resources are made available to the team before the project initiation 
• Provide project support and assistance to team members 
• Track and monitor project status regularly to ensure that deliverables are completed as scheduled 
• Develop and maintain contingency and escalation plans for quick restoration
• Resolve project issues/risks in a timely and accurate manner to avoid delays and outages 
• Work with the relevant stakeholders to ensure project implementation is carried out within the approved timeline and budget 
• Maintain complete and current project documentation 
• Address staff and team queries in proactive and relevant way 
• Assist in troubleshooting, testing and maintenance of key deliverables
• Update management and stakeholders on projects status, key issues, risks and action items in a timely manner 
• Serve as primary contact for management and stakeholders for project related questions 
• Evaluate team performance and provide feedback 
• Liaise with Director ICT to enable appropriate project resourcing 
• Report any project deviation and make recommendations for course of action
• Assist with the monitoring and recording all IT equipment purchased 

Administrative 

• Contribute to the preparation of the Unit’s budget, Procurement and Operations plans
• Participate in cross-functional projects to ensure information security requirements are incorporated into system/solution designs and security controls are implemented into these systems/solutions 
• Perform any other duties that may be required from time to time 

REQUIRED QUALIFICATION & EXPERIENCE:

• Bachelor of Science Degree in related field 
• Minimum three (3) years experience in managing projects 
• Project+ or PMP Certification would be an asset 
• ITIL training would be an asset 

REQUIRED KNOWLEDGE, SKILLS & COMPETENCIES:

Core 

• Excellent human relations and interpersonal skills 
• Excellent planning and time management skills 
• Ability to use own initiative to meet objectives and deadlines 
• Excellent leadership and management skills 
• Excellent written and verbal communication skills 
• Sound decision-making skills 
• Ability to exercise a high degree of diplomacy, integrity and confidentiality in carrying out duties 

Technical 

• Solid experience in Project Management 
• Excellent knowledge of telecommunication, operating systems, hardware and software applications 
• Excellent knowledge of the Government of Jamaica policies/procedures with respect to MIS/ICT 
• Working knowledge of network security, programming and system administration 
• Sound knowledge of current and emerging MIS trends, developments, and innovation 
• Ability to conduct research and analyze technical information on MIS issues and prepare project proposals and reports 

SPECIFIC CONDITIONS ASSOCIATED WITH THE JOB:

• May be required to work beyond normal working hours, including weekends and public holidays 
• Must be willing to report for duty at any time of the day or night 
• Ability to work under pressure and with minimum supervision 
• May be required to travel throughout the Region to execute duties 

ONLY SHORTLISTED APPLICANTS WILL BE CONTACTED