Research and Data Analyst (SOG/ST 7)

Key Responsibilities

Technical/Professional: 

• Provides strategic research advice and expertise to the Ministry of Tourism’s key internal stakeholders to better inform decision-making; 
• Engages stakeholders and provides recommendations on appropriate evidence-based research strategies and pathways; 
• Develops and recommends research designs and solutions that best meet the Ministry’s Objectives, and which drive the development of practical initiatives and outcomes; 
• Develops complex data analysis, methodologies, and predictive data models for assessing outcomes relating to the strategic planning for the Tourism Sector; 
• Develops research and analytical tools and practices that better enable research initiatives to meet the needs of the Ministry of Tourism; 
• Works proactively with Senior Executives and other critical stakeholders to ensure that data provisions are tailored to their priorities and supports their decision-making requirements; 
• Extracts and collates information from a variety of internal and external sources relating to the Ministry’s initiatives; 
• Designs evidence-based mixed methods approaches to analyze and interpret a variety of large and complex data, including descriptive statistics, single variable analysis, correlations, sensitivity analysis and trend analysis; 
• Provides large and complex data sets in accessible, meaningful and understandable formats for a broad spectrum of users in the Ministry and other related stakeholders; 
• Conducts research in relation to the analysis of existing data or formulating proposals for system changes to better meet service needs; 
• Manages data integrity and ensuring data is accurate before utilized for analysis and reporting; 
• Provides Tourism and related data in a number of formats, including dashboards, graphs, charts and reports; 
• Generates insights to deliver actionable findings and recommendations that will improve the impact of the Ministry’s Mandate; 
• Assists in the development, implementation and maintenance of standard Operating Procedural Manuals on Research methodology and Data Analytics; 
• Identifies and utilizes information technology solutions to enable the Ministry to easily analyze, store, retrieve and disseminate data; 
• Recommends the latest tools/techniques in Research methodology and Data Analytics to aid the Ministry in meeting its business requirements. 

Management/Administrative: 

• Contributes to the development of the Division’s Strategic, Operational Plan, and Budget;
• Develops Individual Work Plans based on alignment to the Division’s Plan; 
• Participates in meetings, seminars, workshops, and conferences, as required; 
• Prepares research reports and papers, as required; 
• Prepares and delivers Research Methodology and Data Analytics related presentations, as needed. 

Human Resource: 

• Contributes to and maintains a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and Organization’s goals; 
• Assists with the preparation and conducts presentations on role of Division/Unit for the Orientation and Onboarding Programme; 
• Performs all other related duties and functions as may be required from time to time. 

Required Knowledge, Skills and Competencies

Core 

• Oral and written communication 
• Customer & quality focus 
• Teamwork & co-operation 
• Integrity 
• Compliance 
• Interpersonal skills 
• Analytical thinking 

Technical/Professional 

• Sound understanding of Research Design and Methodology. 
• Ability to communicate results of complex analytic findings to both technical and non-technical audiences 
• Exhibit strong analytic, technical, troubleshooting, and problem-solving skills.
• Working knowledge of GOJ Policy directed at the Tourism Sector (to include: Sustainable Development/Natural Resource Management) and associated areas. 
• Working knowledge of the Government’s Governance Framework, including relevant guidelines, regulations and legislation. 
• Proficiency in the use of statistical (SPSS) or similar data analysis applications.
• Advanced IT skills in relation to Word, PowerPoint, Excel and MS Project or other project tool.
• Working knowledge of database and data visualisation applications. 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Economics, Statistics, Research Methodology, Public Administration, Information Management, Management Studies or a related discipline. 
• Three (3) years related experience. 

Special Conditions Associated with the Job

• Work will be conducted in an office outfitted with standard office equipment and specialized software. 
• The environment is fast paced with ongoing interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. 
• May be required to travel locally and internationally to attend conferences, seminars and meetings. 

Please note that only shortlisted applicants will be contacted.