System Administrator

Key Responsibilities

Technical and Professional: 

• Assists in providing a secure, reliable and efficient computer environment, by:
  • Resolving complex, undefined server hardware, systems software or application malfunctions 
  • Diagnosing, analyzing and resolving routine and other systems problems, as they occur
  • Installing systems, telecommunications-related and application software and patches on various server platforms 
  • Responding to queries related to hardware and software security and implementing on going security awareness programmes for users; 
• Assists in optimizing system performance, by: 
  • Monitoring computer systems and implementing parameter tuning, geared to improve system performance 
  • Customizing modifiable systems files to improve performance as instructed
  • Providing restricted system information, as requested by authorized personnel
  • Diagnosing, analysing and resolving simple, routine systems management-related problems 
  • Performing programming tasks, as required, in the development and maintenance of systems processes, procedures and tools 
  • Performing routine systems housekeeping procedures 
  • Analysing logs and providing data for review by Infrastructure Services Manager; 
• Ensures the security and integrity of the networked computer system, by:
  • Maintaining user authorization files 
  • Participating in risk analysis and periodic reviews 
  • Assisting in devising measures for back-up, system redundancy, virus prevention, and disaster recovery, which will minimize exposure to potential threats and reduce recovery time after disasters 
  • Monitoring system usage to ensure that access to the system and data is done in the prescribed manner, and any violation is detected and addressed; 
• Assists in establishing secure connectivity with the Internet for related services, such as email, web browsing, VPN, FTP etc; 
• Assists in maintaining Mail, Web and Intranet servers; 
• Assists in the installation of servers, computers and peripherals within the Ministry, its Departments and off-site Divisions, by: 
  • Inspecting sites to assess infrastructure needs 
  • Preparing operational procedures for equipment use and maintenance of operating environment; 
• Assists in monitoring the supply of electricity to computers and related equipment to always ensure the availability of clean and continuous power, except for scheduled maintenance; 
• Keeps abreast of trends and developments in information technology, especially in networking and communication related devices, system software and diagnostic tools; 
• Performs other related functions assigned from time to time. 

Required Knowledge, Skills and Competencies

• Good oral and written communication skills 
• Good interpersonal skills
• Customer and quality focus skills 
• Sound integrity 
• Able to use initiative 
• Good planning and organizing skills 
• Good problem-solving and decision-making skills 
• Ability to work in a team 
• Analytical thinking skills 
• Adaptability 
• Expert knowledge of LAN/WAN architecture 
• Sound knowledge of network protocols/maintenance and diagnostic tools
• Sound knowledge of Office 365 Exchange and Azure directory 
• Excellent knowledge of Network maintenance 
• Knowledge of Structured Design and programming 
• Knowledge of Microsoft SQL Server 2000/2003 Database 
• Knowledge of Programming with Microsoft Visual Basic.NET 
• Excellent knowledge of computer hardware and software troubleshooting, repair and maintenance 
• Proficient in relevant Microsoft Software 

Minimum Required Qualification and Experience

• Bachelor of Science Degree in Computer Science or related field from a recognized institution; 
• Two (2) years hands-on experience in network and email administration. 

Special Condition Associated with the Job

• May be required to visit outstations, islandwide.

Please note that only shortlisted applicants will be contacted.