Waiter

Organisation
Princess Cruises
Reference
VAC-60747
Contract Type
Contract
Industries
Hospitality, Tourism & Food Service
Location
Cruise Ship
Salary & Benefits
Date Posted
22/02/2026
Expiry Date
23/03/2026
The incumbent ensures exceptional dining service by preparing tables, managing orders, upselling menu items, anticipating guest needs, and maintaining service standards to create a memorable guest experience.

 

Key Responsibilities

  • Creates a comfortable, elegant atmosphere by always preparing table settings and maintaining service stations in accordance with all company standards. 
  • Understands the food and beverage menus and actively upsell and make recommendations based on guest preferences and dietary needs. 
  • Manages orders for assigned areas using on-board tools and technology.
  • Delivers food and beverages as requested, on time, in the correct service order and according to brand standards.
  • Ensures service procedures are followed during meal times, including clearing and cleaning tables to brand standards.
  • Cultivates a memorable connection with each guest by always showing genuine interest during service and remaining fully engaged throughout the cruise. 
  • Always observes and identifies guest preferences and adapts service accordingly, anticipating guest needs. 
  • Understands the facilities, product and service expectations of their area and promptly rectifies any deficiencies that would negatively impact the guest experience. 
  • Utilizes expertise and knowledge of the ship's food and beverage outlets and their respective operating hours to provide flexible options for individual guest preferences.
  • Maximizes wine and beverage sales by presenting relevant choices in an inviting manner and using Medallion Class tools to deliver a personalized experience. 
  • Ensures that orders are recorded promptly and accurately through the on-board POS system.
  • Promotes Specialty Dining venues to enhance the guest dining experience and strives to exceed set targets. 
  • Sensitively executes sales promotions and special event notifications as directed by the Restaurant Manager and Director of Restaurant Operations without interfering with the guest's dining experience. 

 

Skills, Knowledge & Expertise

  • Minimum of three years fine dining experience as a Waiter or Restaurant Supervisor in a large hospitality setting (Luxury Hotels/Resorts). Additionally a minimum of one year Cruise ship experience as Waiter or in a similar role is also required. 
  • Good knowledge of fine dining service standards and international cuisine. Good knowledge of wine is also required.
  • Fluent in English, both verbal and written.
  • Understanding of the fundamentals of guest service and the ability and willingness to provide outstanding service to our guests.
  • Motivation to excel in all aspects of the role. 
  • Personable communicator with excellent social skills and a warm, friendly and caring personality. 
  • Ability to consistently surprise and delight guests throughout their cruise experience. 
  • Commitment to establishing and maintaining courteous and professional working relationships in a diverse cultural environment.

 

Job Benefits

Embark on a career adventure like no other! As part of the Princess Cruises team, you’ll enjoy:

  • A competitive salary package.
  • Your own comfortable double cabin - your private space to relax and recharge.
  • Company-paid travel to and from the ship, so you can focus on the journey ahead.
  • Access to exclusive areas and benefits onboard (depending on the rank and occupational group).
  • A vibrant recreation and welfare program designed to support your well-being and work-life balance.
  • Access to exceptional learning and development opportunities to grow your skills and advance your career.
  • The chance to travel the world, exploring exciting destinations while doing what you love.
  • A welcoming, inclusive, and dynamic work environment where your contributions are valued.
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