The Concierge supports the Executive Concierge and Front Office team to ensure all guest interactions meet the company's high service standards and that all guest issues are properly followed up.
The assistant supports restaurant operations by ensuring environmental compliance, training and mentoring staff, monitoring performance, upholding safety and quality standards, and assisting with administrative duties and reporting.
Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
The Housekeeper cleans guest rooms by replacing supplies and linens, cleaning bathrooms, and performing detailed maintenance while following safety protocols and professional service standards.
The incumbent cleans and prepares guest rooms by replacing supplies and linens, ensuring appliances work, and performing detailed cleaning and maintenance duties while following all safety and service standards.
The incumbent inspects rooms for quality, manages room status and reports, assists daily operations, liaises between departments, upholds policies, and provides guest service.
Whether delivering guest requests, stocking carts, cleaning rooms and public spaces, or other similar responsibilities, the Guest Environment Expert makes sure the spaces in the hotel help create a great guest experience.