To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.
To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.
To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.
To process customer service transactions (Motor Vehicle, Drivers’ Licence, Taxpayer Registration Number, etc.); verifies and approves work done by the Taxpayer Service Assistant and responds to general queries.
To maintain taxpayers’ accounts by making the necessary adjustments and correction from work items or irregularities and discrepancies identified from Collections, Compliance, Taxpayer Service and Audit Unit.
To maintain taxpayers’ accounts by making the necessary adjustments and correction from work items or irregularities and discrepancies identified from Collections, Compliance, Taxpayer Service and Audit.
The incumbent manages unit performance and staff conduct while approving core tax and motor vehicle transactions, conducting field visits, providing taxpayer guidance, and managing operational risks and reports.
The incumbent interprets tax laws, negotiates collections, executes enforcement actions, testifies in court, and promotes compliance to secure revenue and manage risk.
The incumbent interprets tax laws, negotiates collections, executes enforcement actions, testifies in court, and promotes compliance to secure revenue and manage risk.