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Under the supervision of the Computer Services Manager, the Network Administrator assists in building, maintaining, monitoring and trouble shooting effective computer, data, and communications networks for the Agency.

The incumbent manages ICT support by installing and troubleshooting hardware/software, monitoring network security, conducting quarterly asset audits, and providing technical training to ensure system functionality and user productivity.

The incumbent directs network operations by installing hardware and monitoring security, backups, and CCTV systems while managing cable infrastructure and disaster recovery to ensure the integrity of institutional technology and hardware.

The incumbent directs IT operations and business services by managing information assets, electronic systems, and applications to optimize organizational productivity and cost-effectiveness through high-level technical processing.

The incumbent directs technical support by providing leadership to Help Desk Officers, maintaining network systems, and managing ICT assets. They oversee backups, troubleshoot hardware and software, and conduct staff training to ensure continuity.

The incumbent directs technical support by providing leadership to Help Desk Officers, maintaining network systems, and managing ICT assets. They oversee backups, troubleshoot hardware and software, and conduct staff training to ensure continuity.

The incumbent directs technical support operations by installing and configuring hardware and software, resolving end-user issues, and performing regular equipment maintenance.

The User Support Officer directs ICT operations by managing network security, providing prompt technical support, and organizing user training to ensure system integrity and business efficiency.

The incumbent directs the data protection framework by creating operational policies, collaborating with ICT for system compliance, and sensitizing staff through communication strategies to ensure legal alignment and secure data lifecycle management.

To manage the forward planning process of the Authority in the development of its corporate and operational plans consistent with national policies and mandate.