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The incumbent supports technical training, assists in systems projects, improves data management, maintains applications and websites, resolves user issues, and develops tools to enhance data and system efficiency.

To ensure that the computer and communication infrastructure are functional thus contributing to the Agency’s goals.

The incumbent leads the development of Business Architecture to align Government of Jamaica ICT strategies, operations, and structures with strategic business goals and Enterprise Architecture standards.

The incumbent develops technology architecture to guide infrastructure strategy, ensures security and compliance, and leads enterprise architecture design aligned with Government of Jamaica goals and standards.

The incumbent manages and maintains cloud services and server infrastructure, sets up and administers VMware-based virtualization environments, and ensures 24/7 performance, troubleshooting, and self-service provisioning capabilities.

The incumbent designs, deploys, and maintains secure, scalable cloud infrastructure, implements automation and performance monitoring, and ensures compliance, availability, and business continuity within a managed service environment.

The incumbent leads data architecture and governance across the Ministry, overseeing data strategy, quality, security, compliance, and analytics, while driving stakeholder alignment and continuous improvement initiatives.