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To maintain a clean and pleasant working environment.

To ensure the processing of personal data for the Commission’s data subjects in compliance with the Data Protection Act 2020.

The incumbent is responsible for investigating complaints against state security forces. Duties include reporting on findings, processing crime scenes, and ensuring the proper collection, preservation, and chain of custody for all physical evidence.

The Monitoring & Evaluation Officer develops and implements M&E plans, designs data collection systems, analyzes performance data, and builds evaluation capacity to guide corporate planning and measure Agency goal achievement.

The Quality Assurance Officer maintains the ISO 9001:2015 Quality Management System, coordinates audits, ensures compliance, and promotes continuous improvement and regulatory awareness throughout the Jamaica Customs Agency.

The incumbent supports revenue analysis by monitoring statistics, projections, and economic conditions, assisting budgeting strategies, ensuring billing accuracy, and preparing detailed revenue reports for management decision-making.

The incumbent manages office supplies, inventory, filing, and confidential records, supports staff and new hires, handles correspondence and reports, coordinates travel, and provides administrative and receptionist support to the Division.

The incumbent provides strategic leadership and professional advice on MIS, integration, and support, directing policies, security, and disaster recovery, while ensuring alignment with organizational goals and continuous service improvement.

The incumbent advises on procurement policies, ensures compliance with GoJ regulations, oversees tendering and contract awards, coordinates training and reviews, maintains procurement records, and represents the Ministry at key committee and meetings

The incumbent leads IEN’s business plan in the RCB Region, overseeing capital allocation, project approvals, and transactions, while managing client relations, regulatory dialogue, and business development in infrastructure and energy.