Assistant Financial Accountant

ESSENTIAL FUNCTIONS

• Manage the Onboard Credit Desk during service hours and at embarkation, as required.  May also be assigned to service the crew window and handle crew queries and payments, etc.
• Directly or indirectly manage issues regarding guest disputes, queries and statement copies.
• Will be assigned a cash float for the purposes of making change and taking payments, etc.  Responsible for daily balancing of cash float.
• Register credit/debit cards and handle changes in methods of payment.
• Accept, verify and record cash payments.
• Monitor accounts with cash payments and declined credit/debit card authorizations, close accounts with no method of payment.
• Daily credit/debit card processing, including obtaining manual authorizations where necessary.
• Perform batch postings to onboard accounts (i.e. Service Charges, miscellaneous revenue postings) as directed.
• Perform nightly close day procedures in all systems after balancing on a daily basis.
• Report generation, back up and reset of the POS on a nightly basis.
• Perform verification of system account checks and transfer of balances as per company policies.
• Prepare system account checks for ship’s management approval on a daily basis.  Ensure appropriate signature/approval received for all checks to be included in the voyage documentation.
• Audit all promotional charges, ensuring compliance to company policy.
• Balance all revenue areas on a daily/nightly basis, plus perform additional spot checks and in-depth audits as directed.
• Manning of Foreign Exchange service and operation of Foreign Exchange system on relevant vessels, including daily balancing of issued Foreign Exchange float.
• Supports the processing of all guest account transactions, for a large passenger vessel that can include from 2,000 to 5,000 guests.
• Must be able to work effectively as a member of the onboard financial accounting department, as well as, independently.
• Reports to the Financial Accountant as supervisor and the Chief Financial Accountant as Department Head.
• Performs all required duties in a timely fashion with high level of accuracy.
• Implement and adhere to company policies and procedures (both onboard and Financial) and maintain a comprehensive knowledge of all.
• Provides helpful assistance to the guests and crew within the bounds of the position and is personally accommodating.
• Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
• Must be familiar with the Safety and Environmental Protection Policy and the SMS and carry out the policies and procedures appropriate for his/her position.

QUALIFICATIONS

• Minimum of six months (6) months of cash handling required.  Prior Hotel/Front Office experience or Accounting/audit experience is preferred.  
• Basic to Intermediate knowledge of Microsoft office (Word, Excel, Outlook) is required.  Experience with Fidelio Cruise is preferred.

EDUCATION

• Highschool diploma or foreign equivalent is required.
• Associates Degree in Accounting or Finance is preferred. 

   
ATTRIBUTES

• Excellent written and oral communication skills in English 
• Excellent leadership skills and a team player 
• Service oriented and a problem solver 
• Well organized and proactive 
• Strong mathematical and analytical abilities 
• Ability to work and interact with personnel on all levels 
• Passionate about hospitality and customer service driven
• Must have a professional appearance and good hygiene
• Respect for all co-workers and guests
• Pride in your work by creating positive energy, excitement and fun
• Able to work 7 days a week
• Demonstrate positive behaviors; smiling, being polite and courteous
• Able to develop a camaraderie with team members
• Ability to live in close quarters, share limited space with other cabin-mates