Branch Manager

Organisation
Imperial Optical Co. (Nassau) Ltd.
Reference
VAC-56795
Contract Type
Full-Time
Industries
Management
Location
Nassau, The Bahamas
Salary & Benefits
Date Posted
09/05/2025
Expiry Date
22/05/2025
Are you a dynamic leader with a passion for retail and customer service? We are seeking a dedicated Branch Manager to join our thriving team at Imperial Optical.
 

Imperial Optical is a Bahamian-owned and operated eyecare provider comprising of two conveniently located full-service branches in Nassau and equipped with a full-service optical laboratory.

As a company, we’re always striving to provide our patients with exceptional service, industry-leading eyecare and fashion-forward eyewear.

If that’s not enough, we strongly believe in making every visit pleasant, friendly, and enjoyable – not just for patients – but for our employees as well.

We promote a safe, healthy, and supportive environment filled with ample opportunities for learning, growth, and advancement.

 

Responsibilities

  • Oversee store operations and ensure excellent customer service and efficient workflows.
  • Lead, train, and motivate a team of associates to achieve organizational sales, service, and quality goals.
  • Manage store inventory levels, including the ordering and merchandising of products.
  • Handle customer inquiries and resolve complaints with professionalism and empathy.
  • Monitor financial performance and prepare reports for management.
  • Ensure compliance with company policies and industry regulations among staff.
  • Identify, suggest, and implement opportunities for process and service improvement.

 

Qualifications

  • Proven experience in retail management, preferably within an eyecare practice involving the sale of eyewear.
  • Strong leadership and team-building skills.
  • Excellent communication and interpersonal abilities.
  • Proficiency in the use of point-of-sale (POS) systems and/or healthcare software.
  • Ability to work in a fast-paced environment, problem solve and manage multiple tasks.

 

What We Offer

  • Competitive salary and performance-based incentives.
  • A collaborative and supportive work environment.
  • Opportunities for professional growth and career advancement.
  • Supplementary and/or complementary benefits for eyecare/wear products or services for eligible employees.
  • Group medical insurance plan (optional).
  • Employer sponsored pension plan.

 

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