Clinical Psychologist (HPC/ALH 3)

Job Purpose

Under the direction of the Director, Victim Services the incumbent is required to provide assessment and treatment methodologies as well as emotional and technical support to victims of crime. In addition, the incumbent is required to guide the work of the Regional Directors and Victim Services Managers through the development and implementation of Clinical Psychological Programmes for and provide interrelationship with clients in keeping with professional standards: 

• provide individual, family, or group psychotherapy 
• design and implement behaviour modification programs 

Key Outputs:

• Psychological assessments and diagnostic reports completed 
• Individual, family and group counselling services delivered 
• Case treatment plans developed, implemented and monitored 
• Clinical intervention frameworks and behavioural modification programmes developed
• Clinical support and guidance provided to Regional Directors and Victim Services Managers
• Programme monitoring and evaluation reports completed 
• Clinical training programmes delivered 
• Impact assessment studies conducted 
• Strategic partnerships established and maintained 
• Clinical, operational and statistical reports prepared 
• Work-plans and Performance Reports developed. 

Key Responsibility Areas:

• Leads the implementation of victim support strategies and planning capabilities within assigned region; 
• Develops and maintains clinical practice guidelines, assessment tools, intervention protocols and quality assurance standards for use throughout the Victim Services Programme; 
• Conducts periodic clinical audits and quality assurance reviews of interventions delivered across Regional and Parish Offices.; 
• Provides clinical supervision, mentoring and case consultation to technical officers involved in victim support interventions; 
• Designs and develops behaviour modification activities and various forms of inventories and procedures in order to maintain a standardized operation at the Regional level; 
• Manages the implementation of policies and procedures to ensure the delivery of high quality client service; 
• Coordinates the development, design and implementation of appropriate therapeutic interventions for victims; 
• Tracks and monitors the implementation of Victim Support Programmes including client services at the Regional and Parish levels; 
• Monitors the Parish Offices to ensure the maintenance of high levels of service to clients and stakeholders;
• Designs and implements behaviour modifications programmes; 
• Conducts interviews, psychological tests and assessments on clients to determine psychological disorders; 
• Interpret psychological and assessments/tests and make diagnosis; 
• Provides relevant therapeutic interventions such as group and individual counselling to clients;
• Develops and implements appropriate case treatment plans; 
• Ascertains the scope, type, frequency, level, intensity and duration of treatment;
• Discusses case treatment intervention with clients; 
• Consults with technical staff at the Regional and Parish levels re complex cases;
• Conducts visitations, make observations of clients individually or in group settings;
• Employs the use of a variety of treatment methods to effect therapy including Psychotherapy, Behaviour Modification etc.; 
• Develops reports on clients and maintains relevant records; 
• Attends court session on behalf of victims as necessary; 
• Leads the development and implementation of training programmes for staff; 
• Monitors and evaluates the use of case intervention throughout the island; 
• Delivers counselling and other therapy to victims; 
• Refers clients to other specialist institutions, or support services as necessary; 
• Coordinates along with regions relevant psychological programmes across the island.
• Liaises with the Regional/Victim Support Managers to guide the development of appropriate case treatment interventions for victim support in the parish; 
• Implements various procedures developed in the delivery of client services and guides the design of inventories; 
• Monitors and evaluates the implementation of policies and procedures to ensure the delivery of high quality client service; 
• Conducts impact assessment studies on client services and on the satisfaction of stakeholders;
• Coordinates and collaborates with MOJ’s Research Agenda; 
• Participates in the conduct of promotional meetings to showcase the work of the VSD;
• Seeks feedback from internal and external stakeholders with regard to their satisfaction with the level of service provided; 
• Makes presentations on victim support issues at events, Seminars, Conferences, and Symposiums.
• Sets up appointments for staff debriefing in collaboration with Regional Directors. 

Performance Standards:

• Psychological assessments, diagnostic evaluations and recommendations are completed in accordance with professional standards and within agreed timelines; 
• Individual, family and group counselling sessions are conducted in accordance with established clinical protocols and client treatment plans; 
• Case treatment plans are developed, implemented, reviewed and updated based on client progress and assessed needs; 
• Referrals to specialist agencies and support services are made accurately and within established timeframes; 
• Clinical intervention frameworks, behavioural modification programmes, inventories and standard operating procedures are developed and implemented in accordance with professional standards;
• Monitoring and evaluation activities are conducted and findings used to improve service delivery and intervention effectiveness; 
• Impact assessments and client satisfaction studies are completed according to approved schedules and methodologies; 
• Regional Directors, Victim Services Managers and technical staff receive timely clinical guidance and support in the management of complex cases; 
• Clinical training programmes are developed and delivered in accordance with approved annual training plans; 
• Staff debriefing and wellness interventions are coordinated and implemented as required;
• Strategic partnerships and professional relationships are maintained with key stakeholders to facilitate coordinated service delivery; 
• Presentations, seminars and awareness activities are delivered professionally and within agreed timelines; 
• Clinical reports, case notes, statistical reports and management reports are accurate, comprehensive and submitted within established deadlines; 
• Client records and confidential information are maintained in accordance with professional ethics, legislative requirements and Ministry policies. 

Internal and External Contacts

Internal Contacts 

• Director 
  • Direct Reporting
• Corporate Services Manager 
  • Issues relating to human resources and Finance & Administration

External Contacts 

• The Courts 
  • Client Servicing /Victim Support Issues
• JCF, MOH, MNS 
  • Advocacy, Resource and Networking 
• NGOs 
  • Victim support issues
• Other Government Ministries & Departments
  • Policy/operational issues that impact victim support

Required Competencies:

Core Competencies 

• Adaptability 
• Compliance 
• Customer and Quality Focus 
• Initiative 
• Integrity 
• Interpersonal 
• Oral Communication 
• Team Work & Cooperation 
• Time Management 
• Written Communication

Technical/Functional Competencies 

• Accountability 
• Analytical thinking 
• Attention to Detail 
• Coaching and Mentoring 
• Goal/Results Oriented 
• Methodical 
• Planning and Organising 
• Presentation and Reporting 
• Problem Solving and Decision-making 
• Resilience 
• Stress Tolerance 
• Technical Skills 
• Use and Application of Technology 

Other Competencies

• Demonstrate proper official conduct and decorum;
• Operate efficiently under stress
• Clinical Diagnostic skills
• High security awareness
• Good knowledge of Social Work Interventions

Minimum Required Education and Experience

Qualifications and Experience 

• Bachelor’s Degree in Psychology, Social Work, Counselling, or a related behavioural science, with at least three (3) years’ experience in a clinical, counselling, or psychosocial support environment; OR 
• Master’s Degree in Clinical Psychology with a minimum of one (1) year’s relevant applied experience in a clinical, counselling, or therapeutic setting. 

AND 

• Experience in social justice services, counselling, case management, or therapeutic interventions would be an asset. 
• Experience working in a social services, justice, health, or community-based environment would be an advantage. 
• Working knowledge of psychological assessment tools, counselling techniques, and case management systems. 
• Experience in program development and social administration environment; 
• Experience in Research, Clinical Interventions; 

Continuous Professional Development 

• Attend relevant training on emerging trends and practices within the field. 

Authority:

• Assign, approve and prioritise interventions; 
• Recommend changes/amendments in respect to client services; 
• Provide policy/procedural advice to the Director Victim Services; 
• Diagnose behaviour/mental conditions 
• Act upon referrals from Regional Directors and Programmes Manager 

Specific Conditions associated with the job

• Work will be conducted in an office outfitted with standard office equipment and specialized software. 
• The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. 
• May be required to travel locally. 
• Extended hours may be required

The Ministry thanks all applicants for their interest, however, only those shortlisted will be contacted.