Domestic Supervisor

NATURE & SCOPE

The Domestic Supervisor is responsible for supervising a small group of subordinates engaged in cleaning and other light custodial work and plans. He/She allocates and checks work of subordinates through inspections and general observations. Work is performed under the supervision of a superior officer who reviews work through general observations, inspections, checklists and reports.

SPECIFIC ACCOUNTABILITIES

The Domestic Supervisor:

• Plans, assigns and supervises the work of a small group of subordinates engaged in cleaning and other light custodial work.
• Keeps appropriate records of subordinates relating to leave and other matters.
• Inspects wards and other sections to review work of subordinates.
• Receives, checks and transmits with appropriate comments all official correspondence of subordinates.
• Ensures that there is an adequate supply and efficient usage of stocks in the department.
• Investigates and reports on complaints.
• Completes and submits reports as required.
• Performs related work as may be required by the approved Authority.

KEY KNOWLEDGE, SKILLS AND ABILITIES

• Knowledge of cleaning methods, materials and equipment.
• Knowledge of hospital rules and regulations, also Civil Service Rules and Regulations.
• Ability to understand, interpret and carry out written instructions.
• Ability to supervise and instruct a small group of subordinates engaged in light custodial work.
• Ability to keep and maintain simple records and to prepare simple reports.
• Ability to establish and maintain effective working relationships with other employees.
• Effective communication skills, both oral and written.

MINIMUM TRAINING AND EXPERIENCE

• Five (5) CXC/GCE O'Levels inclusive of Mathematics and English A.
• Certificate in Supervisory Management.
• Training or experience in Inventory Control or Stock Management.
• Experience in Infection Control Standards and procedures in a clinical setting.
• A minimum of five (5) years as a Wardsmaid.
• Any equivalent combination of experience and training.

SUPERVISORY RESPONSIBILITIES

• Wardsmaids
• On-the-Job Trainee

COMMUNICATION AND WORKING RELATIONSHIP

Internal:

• Medical Director
• Assistant Manager-Hospital Administration
• Manager-Hospital Administration
• Supply Chain Officer
• Infection Control Nurse
• Medical Director
• Hospital Nursing Manager
• Head Nurses
• All other relevant Heads of Department

External:

• Suppliers of cleaning products