Human Resources Director

Organisation
Norwegian Cruise Line
Reference
VAC-58146
Contract Type
Contract
Industries
Human Resources & Recruitment
Location
Cruise Ship
Salary & Benefits
Date Posted
12/06/2025
Expiry Date
09/07/2025
The incumbent oversees all shipboard HR functions, ensuring effective employee relations, compliance, performance management, and support to leadership, while aligning practices with fleet-wide HR standards and ethics policies.

 

OVERVIEW

The HR Director leads and manages the ship’s overall Human Resources function on board with an emphasis on core functions such as: employee relations, performance management, conflict resolution, promotions, training and development, transfer, progressive discipline, time and attendance, employee turnover and retention, berthing compliance, and ongoing HR management and administration. Provides assistance and support to all Senior Officers and onboard management when dealing with human resources issues. The HR Director serves as the contact for Compliance and Ethics and is responsible for ensuring procedural compliance with the Code of Conduct, as well as Business Ethics.

The HR Director is expected to consult with Human Resources and/or Fleet Personnel on matters for which they feel further direction and guidance is required. This position will also be charged with ensuring that the shipboard HR practices are consistent with fleet’s HR practices.

 

RESPONSIBILITIES

  • Serve as a strategic partner to the ship’s leadership by providing human resource direction and guidance on all employee related issues.
  • Participates in all Master’s hearings as an objective advisor to provide input and guidance in all ship HR matters.
  • Conduct or support shipboard training regarding senior level HR topics (e.g.: sexual harassment, etc.).
  • Promote organizational effectiveness through advising, implementing, and monitoring issues such as employee relations, conflict/grievance mediation and resolution, performance management, succession planning, career path and tracking, ensure compliance of various Collective Bargaining Agreements, with the goal of consistency in application across the vessel.
  • Responsible for crew well-being, comfort, and engagement by working closely with the Personnel Manager and Training Specialists ensuring preparation and distribution of all pertinent information for all employee benefits, compensation changes, and Human Resources policy implementation, including, but not limited to: cruise “comp” privileges, nutrition (quantity/quality of food in Crew Messes), general life onboard, uniforms, sign-on/sign-off process, updates to entitlement grid, succession list compliance, internal promotion procedures, leave of absence (compassionate leave, medical, and maternity), retirement, service awards, Vacation Hero Awards Program and other company/morale building programs.
  • Evaluate and ensure that ship specific HR practices are in compliance with all legal, shipboard and company safety requirements.
  • Must have regularly scheduled office hours to be available to meet with employees regarding any issues they may be experiencing.
  • Assist union representatives when visiting to ensure that they have accommodations and a regular meeting place to interact with the corresponding crew members.
  • Acts as the ship’s Compliance Officer with regards to all MLC 2006 audits.
  • Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.

 

QUALIFICATIONS / REQUIREMENTS

  • Three to five years of human resources experience preferably in an international environment.
  • To be considered for this position, non-native English speaking candidates must be able to pass a college-level TOEFL (Test of English as a Foreign Language).

 

EDUCATION

  • Bachelor’s degree in Human Resources, Business Management, Psychology or related field of experience.
  • Master’s degree in aforementioned areas is preferred.
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