Image Analyst

Key Responsibilities

Technical/Professional Responsibilities

• Correctly interprets and analyses projected radioscopic images from the scanner screen to identify prohibited, restricted, and dutiable items per Customs Act and Regulations.
• Roves the Baggage Hall, using surveillance and investigative skills to observe passengers and decide which can be processed.
• Ensures that passengers who commit breach(es) of the Customs Act are dealt with per requirements of regulations.
• Recommends and conducts physical inspection/examination of luggage/goods for prohibited, restricted and dutiable items based on analysing the radioscopic image.
• Maintains awareness of modern smuggling trends and concealment methods.
• Keeps detailed records of intelligence material; records of incidents in which contraband material is identified.
• Classifies articles, assesses and collects duty on merchandise using the Harmonized System (HS Code).
• Detects, monitors, and prevents prohibited radioactive materials’ importation and exportation.
• Observe operating procedures regarding external agencies’ hazardous, radioactive material handling.
• Conducts non-intrusive secondary examination on containers at designated points to identify radioactive isotopes.
• Relays and uploads findings/results of a non-intrusive examination to the Central Alarm System (CAS).
• Writes reports of breaches and findings.
• Instruct the System Operators on the final decision on non-intrusively inspected cargo.

Customer Service Responsibilities

• Maintains customer service principles, standards, and measurements.
• Identifies and incorporates the interests and needs of customers in business process design.
• Ensures critical success factors are identified and meet expectations.

Other Responsibilities

• Performs all other duties and functions required from time to time.
• May be required to provide witness statements, attend court proceedings, and give evidence.
• Complies with Health & Safety Policies & Procedures.

REQUIRED COMPETENCIES

Core

• Strong judgment and analytical skills
• Strong organisation and time-management skills
• Excellent written and oral communication and report-writing skills.
• Ability to display high levels of confidentiality, integrity, and professionalism
• Ability to communicate, interact and work effectively and cooperatively with all people, including those from diverse ethnic and educational backgrounds
• Excellent investigative/research skills
• Ability to develop and maintain effective working relationships with associates, management personnel and the public
• Ability to exercise tact and diplomacy.
• Ability to work independently as well as collaboratively in a team environment.

Technical

• Expert knowledge of smuggling techniques and trends
• Knowledge of OSHE guidelines and regulations
• Knowledge of Radiation Safety Standards and regulations
• Comprehensive knowledge of Customs legislation and related Acts and Regulations
• Comprehensive knowledge of the Jamaica Customs Agency’s policies and procedures.
• Knowledge of the Dangerous Drugs Act and Chemical and Biological Weapons.
• Firearms Act, Proceeds of Crime Act, Exchange Control Act.
• Knowledge of Jamaica Customs Laws and Regulations.
• Knowledge of Financial Securities, Enforcement and Customer Service is a comprehensive knowledge of customs administration and activities.

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• First Degree in a related field of study from a recognised tertiary institution
• At least three (3) years of working experience in a Customs, Sea, Air or Regulatory Department and financial institution.
• Specialised training in drug enforcement (both local and international).
• Training/Experience in the use of radiation detection equipment

SPECIAL CONDITIONS ASSOCIATED WITH THE JOB

• Work will be conducted in various office outfitted with standard office equipment and specialised software.
• Involves working in a fast-paced environment with on-going interactions with critical stakeholders.
• On call 24 hours.
• May be required to attend court proceedings periodically.