Interpretation Officer

Position Overview

The Bahamas National Trust (BNT) seeks to engage an Interpretation Officer who will be responsible for the delivery of guided tours; interpretive experiences, and visitor engagement activities; development and support of interpretive content and educational materials; coordination of visitor services and tour operations; support of marketing and partnership initiatives; facilitation of environmental stewardship and safety practices; and monitoring of visitor engagement and programme participation at the Retreat Garden.

Key Responsibilities

Visitor Experience & Interpretation:

• Deliver guided tours, interpretive talks, and interactive experiences that highlight the flora, habitats, and cultural history of The Retreat Garden.
• Create memorable, place-based experiences that position the Garden as an “urban oasis” and a hub for locals and visitors.
• Adapt tours and engagement techniques for families, tourists, and special interest groups.
• Support self-guided experiences through interpretive storytelling and visitor engagement.

Interpretive Content & Experience Development:

• Assist in the development and upkeep of interpretive signage, plant labels, brochures, and activity guides.
• Contribute ideas to enhance interpretive themes, trails, and visitor engagement opportunities.
• Support coordination with the Communications team to distribute brochures, digital assets, and promotional content.
• Provide feedback from partners and visitors to inform marketing and product development.

Visitor Services & Operations:

• Welcome and orient visitors, providing information on Garden features, safety guidelines, and programming.
• Assist with bookings, tour coordination, and daily visitor flow management.
• Collaborate with operations staff to maintain trails, interpretive areas, and visitor-ready spaces.

Safety & Stewardship:

• Promote safe visitor behavior and adherence to park guidelines.
• Provide basic first aid and respond to minor incidents when required.
• Model environmental stewardship and responsible use of the Garden.

Monitoring, Reporting & Administration:

• Track visitor numbers, tour participation, and programme engagement.
• Collect visitor feedback to improve interpretive delivery and visitor experience.
• Support reporting on visitor engagement KPIs.

Qualifications and Experience

• An Associate’s Degree in Natural Sciences with equivalent training and experience is preferred. Proficiency with Microsoft Office Suite.

Required Skills

• Strong interpersonal skills.
• A natural public speaker with an ability to connect easily with audiences of all ages but especially with young people.
• Knowledgeable and strong appreciation of the Bahamian natural environment.
• Ability to swim and willingness to learn additional marine skills.
• Excellent organizational and time management skills.
• Excellent writing skills.
• Must love the outdoors and can work in the sun, sand and sea.
• Ability to lift 45lbs.
• Flexible, adaptable, responsible and safety conscientious.
• Relatable and personable with students/group/leaders/visitors/locals.
• A team player with a good work ethic.
• Strong moral standard.