Investigator

Responsibilities:

• Conduct interview with applicants and other individuals who might be able to offer more information about the applicant and their histories
• Meet with individuals being investigated about irregularities that they find
• Conduct thorough and complete background investigation and prepare credible evidence submissions
• Direct applicants to provide additional information
• Peruse lines of enquiry
• Prepare written reports, findings and recommendations and comments on investigations
• Produces internal/external written reports of investigation
• Completes and compiles applications, personal history, statements (and other documents, as required to determine suitability) for completeness
• Works closely with law enforcement when necessary to get assistance during an investigation
• Record all findings and data related to investigations and share information with the Senior Investigator
• Prepare technical investigative reports
• Investigates complaints regarding breaches
• Develops and maintains the complaints and investigative database
• Organize evidence and material for possible use in a court of law
• Maintain a comprehensive database on cases arising from complaints and investigations
• Prepare letters, reports, written summary of findings
• Liaise with customer comments and suggestions received and respond to issues raised accordingly
• Prepare weekly, monthly and quarterly performance reports and statistics
• Communicate with members of the public on the Authority's policies and practices and relevant legislations
• Prepare Monthly Reports as required

Requirements:

• Bachelor's Degree in Criminology or Criminal Justice
• Training in security investigation
• Two (2) years related work experience
• Interviewing techniques
• Knowledge of FLA Act
• Principles and practices of investigation and research
• Excellent knowledge of the Authority's Policies and Procedures
• Good conflict management
• Excellent written and verbal communication skills
• Good interpersonal skills
• Excellent external relationship skills
• Good judgement in safeguarding confidential and sensitive information