Operator, Data Processing Unit

Position Overview:

The Operator, Data Processing Unit is responsible for executing the Bank’s End of Day (EOD) process. Key duties include uploading internal and external payroll files, processing incoming clearing files, and generating outgoing clearing files for submission to the Bahamas Automated Clearing House (BACH/ACH). Given the time-sensitive nature of BACH sessions and EOD closings, Operators are required to work on a rotating shift schedule every fortnight. Responsibilities are shared and rotated among team members accordingly. 

Key Responsibilities:

• Upload ACCPAC files as prepared by the Finance Department. 
• Upload American Express Bill Payment files and provide totals for wire transfers.
• Upload end-of-day ATM transaction files from the Information Technology Unit.
• Monitor suspense General Ledger (GL) accounts for rejected payments. 
• Investigate the cause of rejections. 
• Manually post items to the intended accounts or return them via the ACH gateway.
• Retrieve unmatched item reports and notify relevant branches for resolution.
• Upload incoming clearing files and dispatch ex-paid reports to Credit Risk. 
• Investigate and resolve rejected items, posting or returning them as appropriate.
• Review session reports and upload files into Flexcube. 
• Prepare and post journal entries for NACHA file uploads and rejections. 
• Clear suspense GLs to the Settlement NOSTRO account. 
• Correct and match scanned cheques submitted by branches. 
• Ensure cheques are reconciled for inclusion in the outgoing clearing file. 
• Process payroll and bill payment files submitted in CSV format. 
• Upload files to the BACH gateway and prepare corresponding journal entries.
• Process return cheque files authorized by Adjudications. 
• Capture cheque images and generate standard correspondence to customers.
• Calculate and post payroll processing fees and VAT charges in Flexcube. 
• Calculate and post payroll processing fees and VAT charges to the appropriate accounts.

Minimum Qualifications & Experience:

• Associate’s degree or equivalent; or a minimum of one (1) to three (3) years of professional experience in branch network operations. 
• Strong accounting skills. 
• Excellent interpersonal skills; able to work well independently and as part of a team. Strong attention to detail. 
• Fast and accurate data processing skills. 
• Strong organizational and multi-tasking abilities. 
• Excellent oral and written communication skills. 
• Proven ability to process information quickly and efficiently. 
• Working knowledge of Flexcube and FlexBranch systems. 
• Proficient in the use of office equipment and Microsoft Office applications (e.g., calculator, printer, photocopier, Word, Excel). 

Why Join Us?

• Be part of a high-performing team that values innovation and excellence. 
• Competitive salary, performance-based incentives, medical insurance (including life, dental, and vision), and a robust pension plan. 
• Be part of a team that values your expertise and invests in your success!