Receptionist (Grand Bahama)

RESPONSIBILITIES & DUTIES

• To answer the telephone professionally, courteously and pleasantly
• To greet visitors courteously, professionally and pleasantly and direct individuals to the appropriate staff member or department on campus
• To determine the nature of business for visitors, advise appropriate staff members, and monitor access to the varied departments on campus
• Remain informed on all campus activities, programme offerings, deadlines etc. to reliably field inquiries from members of the public.
• Assist with coordination of telephone services repairs
• To take telephone messages accurately and deliver promptly to the relevant parties
• To keep accurate records of long-distance telephone calls
• To enforce the Institute’s policies regarding long distance telephone calls.
• Receive and distribute documents, mail and messages.
• Assist with distribution of documents and maintain document log for the same.
• Other reasonable duties as assigned

Qualifications

• High School Diploma and proficiency in English
• At least one year’s experience in a similar position
• Cheerful, poised manner and presentation: clear professional telephone voice and appearance
• Customer Service Oriented
• Basic knowledge of email, Word Processing and Excel applications