JOB PURPOSE
Under the leadership and direction of the Senior Director – Health Infrastructure Standards & Quality Management, the Senior Quality Management Officer (Monitoring & Evaluation) is responsible for designing and implementing monitoring and evaluation (M&E) frameworks and activities that strategically supports the Physical health infrastructure initiatives for the entire healthcare system. Additionally, the role undertakes research and analysis to inform the development of policy and programme initiatives, and to support the development and application of economic assessment tools to measure the return to the GOI from major health infrastructures investments.
KEY OUTPUTS
- Physical health infrastructures monitoring and evaluation frameworks researched and designed
- Implementation of the physical health infrastructures policies, processes and procedures monitored
- Econometric, cost-benefit and/or financial models to ensure investment and policy decisions developed
- Monitoring and evaluation tools and systems developed and implemented
- Physical health infrastructures data collated and analyzed
- Technical advice/information provided
- Reports, Cabinet Submissions/Notes, technical papers, and publications prepared and issued
- Stakeholder Relationships established and maintained
- Corporate/Operational Plans and Budgets developed and managed
- Annual/Quarterly/Monthly performance Reports prepared
- Individual work plans developed
- Staff Coached and Appraisals Conducted
KEY RESPONSIBILITY AREAS
Technical/Professional Responsibilities
- Designs approaches that ensure monitoring and evaluation business processes for physical health infrastructures aligned with the MoHW organisational vision and strategic plan;
- Researches and designs monitoring and evaluation frameworks for assessing all components of the physical health infrastructures function;
- Monitors the implementation of the physical health infrastructures standards, policies, processes and procedures;
- Develops econometric, cost-benefit and/or financial models to ensure investment and policy decisions concerning physical health infrastructures initiatives are based on a strong and rigorous evidence base;
- Develops and implements monitoring and evaluation activities in order to collect and analyse data;
- Collates and analyses data, developing and maintaining key metric dashboards to continuously improve the initiatives and demonstrate the impact of physical health infrastructures function to healthcare in Jamaica;
- Collaborates and liaises with in-house property administrators, other team members and key stakeholders in the RHAs and hospital to contribute to monitoring and evaluation work;
- Conducts reviews of monitoring and evaluation tools and practices to update and refine the monitoring and evaluation frameworks as the initiatives progress and to support high quality service delivery and improvement;
- Utilizes learnings from the physical health infrastructures monitoring and evaluation work to influence M&E across the organisation;
- Advises the senior executive and other programme managers on initiatives to improve M&E capability of the organisation;
- Produces high-quality reports on M&E findings that support the initiatives' priorities and further evidence-based decision making;
- Embraces a process of continuous quality improvement, consultation and feedback to customers, in order to guarantee their needs and concerns are met;
- Works collaboratively with other key stakeholders in the branch to design a databases/ICT systems for the maintenance physical health infrastructures datasets, and actioning matters related to quality management and monitoring/evaluation;
- Provides professional advice and guidance to wide range of internal and external stakeholders on physical health infrastructures function and processes;
- Works with relevant stakeholders such as RHAs and other relevant providers to strengthen networks and influence adoption to strategic physical health infrastructure planning, requirements gathering and assessments;
- Develops and implements an education & support programme for local healthcare providers to facilitate the implementation of physical health infrastructures initiatives;
- Assembles and analyses risk scenarios to determine the likelihood and impact of significant events to the physical health infrastructures business processes;
- Collects, collates, analyses and reports relevant data and programme outcomes to contribute to measuring against national and local performance indicator;
- Monitors and reports on performance outcomes for the physical health infrastructures Programmes ensuring optimal delivery and alignment with the related plan;
- Collaborates with key internal staff and external stakeholders in healthcare to explore, identify, prioritize, implement and evaluate physical health infrastructures solutions;
- Plans and delivers key projects and activities to advance physical health infrastructure solutions in primary and secondary sectors to improve system integration across the healthcare sector;
- Contributes to the development of internal control mechanisms to guide the management of business processes under the purview of the Health Infrastructure Planning & Quality Management Division;
- Keeps abreast of physical health infrastructure initiatives (especially concerning M&E) to ensure adherence to international standards and competitiveness.
MINIMUM REQUIRED EDUCATION AND EXPERIENCE
- Bachelor's degree in Engineering, Environmental Management, Applied Sciences, Health Technology or equivalent discipline;
- Three (3) years' experience in Engineering, Environmental Sciences/Management in the development and maintenance of infrastructure systems or a related area.
The Ministry of Health thanks all applicants for their interest; however, please note that only short-listed candidates will be contacted.
