Web & Mobile Specialist (MIS/IT 5)

Job Purpose

Under the general direction of the Application Development Manager, the Web and Mobile Specialist has primary responsibility for designing and maintaining the MOFPS websites and mobile applications, ensuring that sites are functioning properly and are available to users. The web specialist also tests the speed/ease of access in navigating websites and continuously improves on loading speed. 

Key Responsibility

Technical/Professional: 

• Develops and maintains knowledge of the Ministry’s ICT applications portfolio,development tools, and development procedures; 
• Actively participates in the development and review of business and system requirements to obtain a thorough understanding of business needs in order to deliver accurate solutions; 
• Develops high quality software code in accordance with established ICT standards and development guidelines; 
• Produces technical documentation that accurately and thoroughly depicts the software design and code base; 
• Confers with end users and various divisional representatives in resolving questions of program/system intent, output requirements, input data acquisition, and inclusion of internal checks and controls; 
• Performs website and mobile app development, modifications, and enhancements to meet client needs through programming, testing, documenting, and training users; 
• Performs adequate testing and evaluation of application development work, ensuring requirements are addressed, basic functionality is achieved;
• Expeditiously troubleshoots website and mobile application production issues and resolves the concerns ; 
• Reviews and analyzes the effectiveness of existing websites and mobile apps and develops strategies for enhancing or further leveraging these systems; Leads cross-functional and technical groups/committees to address the ICT operations of the Ministry and web content in particular, and other areas as required; 
• Establishes and maintains effective working relationship with external service providers, customers, and other branches of the division; 
• Keeps abreast of trends and developments in ICT and initiates/recommends their use where necessary to improve the work of the department/division.
• Remains current on ICT policies/programmes and related GOJ policies/initiatives to ensure compliance; 
• Remains competent and current through self-directed professional reading, developing professional contacts with colleagues, maintaining membership in professional organizations and participating in ICT and Web development initiatives. 

Management/Administrative Responsibilities 

• Contributes to the development of the Section’s Corporate/Operational Plans, Budget and Individual Work Plan; 
• Regulate and manage access rights of different users on website
• Prepares reports to Director, Application Development, the Director, ICT, the Deputy Financial Secretary – Corporate Programme Management and other relevant stakeholders; 
• Attends Committee meetings and executes directives as necessary;
• Represents Director, Application Development, at meetings, conferences, workshops and seminars related to web technology.

Human Resources Responsibilities 

• Provides leadership and guidance on web and mobile applications issues through effective planning, communication, training, and discipline; 
• Coordinates the development of individual work plan ; 
• Identifies skills/competencies gaps and contributes to the development and succession planning for the division to ensure adequate staff capacity; 

Customer Service Responsibilities 

• Maintains customer service principles, standards and measurements;
• Identifies and incorporates the interests and needs of customers in business process design; 
• Ensures critical success factors are identified and meet expectations;
• Prepares quarterly and/or annually customer service reports in accordance with established standards. 

Other Responsibilities 

• Performs all other duties and functions as may be required from time to time.

Required Knowledge, Skills and Competencies

• Ability to perform analysis of straightforward system functionality 
• Ability to gain detailed knowledge of general web based e and functionality, as well as detailed knowledge of specific sub-systems. 
• Working knowledge of commonly used concepts, practices, and procedures as it relates to software development; 
• Ability to effectively manage time while working on multiple assignments with/without guidance as to relative priorities of assignments; 
• Good knowledge of information technology fundamentals and programming languages including C#. Net, ASP MVC.Net, PHP, and Java; 
• Good knowledge of web development tools including JavaScript, Angular JS, JQuery, CSS3 and HTML5; 
• Good knowledge of developing stored procedures and transactional SQL Sound knowledge of current ICT trends; 
• Demonstrates sound personal and professional integrity, reflecting high ethical and moral values; 
• Advanced IT skills in relation to Word, PowerPoint, Excel and MS Project or other project tool 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Software Engineering, Computer Science, Management Information Systems, or a related discipline; 
• Specialized training in Software Design and Business Analysis; 
• Three to five (3-5) years related experience, with at least three (3) years in an Application Development role. 

Special Conditions associated with the job

Work will be conducted in an office outfitted with standard office equipment and specialized software. The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. May be required to travel locally and overseas to attend conferences, seminars and meetings.

We thank all applicants for the interest expressed; however, only shortlisted candidates will be contacted.