Webmaster/Multimedia Specialist (MIS/IT 4)

Job Purpose

Reporting to the Manager, Software Development and Database Administration, the Webmaster/Multimedia Specialist (MIS/IT 4) ensures that the Department’s Websites and Intranet are maintained and that web-related materials are conducive to the policies and procedures of the organization and that all multimedia publications and presentations are of a high standard. 

Key Responsibilities

Management and Administrative 

• Collaborates with supervisor in the development of Unit and Individual Work Plans; 

Technical/Professional 

• Creates and reviews Website and Social Media policies and liaises with supervisor and Staff regarding any amendments; 
• Develops, organizes and maintains the Department’s Websites and Intranet;
• Integrates multimedia assets and applications into designated areas, such as presentations and publications; 
• Researches new standards, technologies and plans for enhancing the Website and makes recommendations accordingly; 
• Produces presentations and various publications as required; 
• Assists with in-house training, as well as in the preparation of training material.
• Provides report and analysis on Website and Social Media activities 
• Assists with the development of courses on the proper usage of software applications, and other ICT-related tools to be delivered to all Department’s end users in an effort to:
  • Educate all end users on best practices. 
  • Educate all users on the Department’s ICT Software Application Usage Policy.
• Resolves and troubleshoots problems and complex issues - Investigates and provides solutions; 
• The incumbent may, from time to time, be assigned duties not specifically outlined within the Job Description but are within the capacity, qualifications and experience generally expected from a person occupying this position. 

Required Knowledge, Skills and Competencies

Technical: 

• Knowledge of CPanel, WordPress, MySQL, SQL and HTML 
• Knowledge of XML, JSON, Adobe Suite, Canva, and PHP 
• Knowledge of Video editing software 
• Knowledge of Web server components 
• Knowledge of Working with online-based programming, products and services
• Knowledge of Web-based database applications 
• Knowledge of Website and marketing analytical tools (e.g. Google Analytics)
• Knowledge of Departmental/GOJ procedures, management principles and administration in public sector. 
• Knowledge of The Postal Industry and its operations 
• Knowledge of Computerized management information systems and relevant computer applications. 

Minimum Required Qualification and Experience

• Associate Degree in Computer Studies, Information Technology/Graphics Design/Multimedia Design or related studies; 
• Two (2) years working experience in Web Designing and Development.

OR 

• Diploma in Computer Studies, Information Technology/Graphics Design/Multimedia Design or related studies; 
• Three (3) years working experience in Web Designing and Development.

Special Conditions Associated with the Job:

• Ability to work under pressure and meet tight deadlines. 
• Work requires almost exclusive usage of computers and computer networking equipment. 

Please note that only shortlisted applicants will be contacted.