The incumbent assists in managing casino operations by supporting scheduling, ensuring game integrity, coordinating projects, achieving financial goals, and empowering staff to deliver exceptional customer service.
The incumbent is responsible for supervising restaurant staff, ensuring high standards of guest service and team performance, managing daily operational tasks and inventory, and upholding all company policies and safety standards.
The incumbent is responsible for all front desk operations including guest check-in, account management, payment processing, and providing excellent customer service while adhering to security, financial, and company policies.
The incumbent is responsible for patrolling the property, monitoring safety systems, responding to emergencies and incidents, and ensuring the safety and security of guests and assets while following all company policies and physical protocols.
The incumbent manages all front desk operations, supervises staff, ensures exceptional customer service, handles complaints, supports financial goals, and oversees training and HR activities.
The agent handles all front desk operations including check-in/out, payments, and guest services; coordinates with housekeeping; manages cash handling and reports; and upholds all safety and service standards.
Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
The incumbent conducts table games in compliance with all rules and regulations, manages betting, maintains game pace and cleanliness, and upholds safety and guest service standards.
The Banquet Manager oversees all operational aspects including inventory, staffing, and compliance to maximize customer satisfaction, leads service teams, ensures exceptional guest service, and conducts staff training and development.
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