The incumbent manages daily food and beverage operations, leads and develops staff, ensures compliance with standards, and delivers exceptional customer service to achieve financial and guest satisfaction goals.
The incumbent leads all kitchen operations, directs the management team, develops menus, controls costs, ensures culinary standards and safety, and develops staff to achieve service and financial goals.
The incumbent provides professional massage and body treatments, ensures guest safety and comfort, maintains cleanliness and equipment, and promotes spa services and retail products.
The incumbent processes guest check-ins and payments, provides guest services, completes administrative reports, and supports team operations to ensure a smooth front desk function.
The incumbent leads banquet culinary teams, supervises food preparation for events, ensures compliance with standards, manages kitchen operations, and develops staff to achieve service and financial goals.
The incumbent provides strategic financial leadership by analyzing data, developing budgets, managing risks, ensuring accounting compliance, and advising stakeholders to drive profitability and business goals.
The incumbent assists the bartender with bar setup and service, maintains cleanliness, promotes beverage packages, and ensures accurate order delivery to enhance the guest experience.
The incumbent assists waiters with restaurant setup and service, maintains table settings, upsells menu items, and processes guest transactions to support an excellent dining experience.
The incumbent ensures a positive guest dining experience by adhering to service standards, maintaining the service area, and promptly addressing all guest requests and concerns.
