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Responsible for the preparation and maintenance of all human resource management records, including employee files, and leave allotment and computation to enhance a modern and efficient records management system for the ITA.

The incumbent manages the Performance Management and Appraisal System (PMAS) by facilitating planning sessions, conducting staff training, ensuring work plan compliance, and maintaining confidential records to drive organizational change.

The incumbent manages leave administration and staff benefits by verifying entitlements, processing NIS/NHT contributions, and liaising with payroll to ensure accurate payments and compliance with labor laws and industrial relations.

Provides management analysis and organisation development services to the Island Traffic Authority (ITA) with a view to improving the efficiency and effectiveness of its operations.

Satisfies the training and development needs of the employees within the ITA in order to maximise their potentials and enable the Authority to achieve its strategic objectives.

Leads and manages the human resource management, talent development and organisation development functions of the ITA by ensuring that best practices are implemented to achieve organisational efficiency and effectiveness

The incumbent will assist with the administering a range of Human Resource activities and procedures consistent with the Human Resource Policies, Regulations and the Strategic Objectives of the HRM & D Unit.

The incumbent manages the full employee lifecycle by coordinating recruitment and benefits administration, processing loans and pension data, and maintaining service records while ensuring policy compliance and supporting staff welfare.

The incumbent directs academic programme development and accreditation, oversees student affairs and research, and manages departmental budgets while designing curricula and training needs assessments to ensure high-quality educational delivery.

Under the general guidance of the Chief Operating Officer, the incumbent is responsible for providing administrative support to facilitate the efficient operations of the Unit.