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The incumbent oversees ICT needs for a government cluster, driving strategic tech initiatives to improve operations and reporting directly to the Senior Cluster Executive.

To maintain a reliable and efficient Information and Communication Technology (ICT) environment, update and maintain the computer system and related equipment in the Revenue Service Centres (RSCs) and Tax Offices.

To maintain a reliable and efficient Information and Communication Technology (ICT) environment, update and maintain the computer system and related equipment in the Revenue Service Centres (RSCs) and Tax Offices.

The incumbent develops, maintains, and updates the Authority’s website, intranet, and web-based software; ensures functionality, usability, and reliability; and supports users through training, troubleshooting, and documentation.

The Quality Control is responsible for creating, maintaining, and managing technical quality control processes and procedures to assess efficiency, validity, value and functional performance of computer systems and environments.

The incumbent leads strategic IST planning, policy development, and implementation to improve efficiency across the Authority. They oversee infrastructure, systems, security, training, and provide technical guidance to management.

The incumbent develops and maintains ICT applications using modern tools and coding standards, collaborates on requirements, troubleshoots issues, and ensures accurate, efficient, and compliant software solutions.