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The incumbent independently monitors compliance with the Data Protection Act, guides risk management, develops policies, liaises with regulators, supports data subjects, and promotes a culture of compliance and risk mitigation.

The incumbent leads SOC operations, manages security technologies, improves infrastructure, establishes incident investigation processes, develops crisis communication plans, and aligns practices with international standards and best practices.

The incumbent monitors and maintains network infrastructure, troubleshoots and escalates issues, collaborates with teams and vendors, ensures documentation accuracy, and supports continuous improvement of network performance and processes.

The incumbent works with clients to gather requirements, develop and implement solutions, optimize systems, resolve issues, and support the Jamaica Legal Information Portal (JLIP) using strong communication and problem-solving skills.

The incumbent supports technical training, assists in systems projects, improves data management, maintains applications and websites, resolves user issues, and develops tools to enhance data and system efficiency.

To ensure that the computer and communication infrastructure are functional thus contributing to the Agency’s goals.