Firearm Examination Officer - St. Ann

KEY OUTPUTS

• Firearm Examination Certificates
• Firearm Instructors Certificates.
• Firearm Range Certificates.
• Reports on monitoring activities.
• Successful collaboration with the Jamaica Constabulary Force.

KEY AREAS OF RESPONSIBILITY

Technical

• Administers the Firearm Examination.
• Inform applicants of results and update the Authority’s database.
• Reviews applicationfor certification from Firearm Instructors, process applications and inform applicants.
• Monitors practical Firearm Training Courses to ensure adherence to standards and guidelines which have been set by the Authority.
• Monitors Gun Clubs and approved Firearm ranges to ensure adherence to standards set by the Authority.
• Conduct inspection of private security companies’ firearm vaults on behalf of the Authority to ensure that the proper security standards are being met.
• Monitors adherence to the procedures set governing the sale of ammunition by private dealers.
• Liaise with customers, government ministries, department and agencies and the private sector organizations to disseminate information and gain customer feedback.
• Review customer comments and suggestions relieved and respond to issues raised.
• Prepared weekly, monthly and quarterly performance report and statistics.
• Contribute to the development of the corporate plan and budget to ensure the department targets and objectives are reflected.
• Communicate with members of the public on Authority policies and practices and relevant legislation.
• Advise and respond to customer enquiries related to new registrations and legislation administered by the office. Instruct customer service as to correct format and content of documents to be submitted.
• Design and administer customer questionnaires, survey and polls to gain feedback on Authority services and identify areas forimprovement.
• Perform other related duties as assigned from time to time by the Regional Director.

REQUIRED COMPETENCIES

Technical Competencies

• Interviewing techniques
• Knowledge of FLA Act
• Principles and practices of investigation and research
• Excellent knowledge of the Authority’s Policies and Procedures

Core Competencies

• Excellent interpersonal skills.
• Excellent Communication skills.
• Excellent problem-solving skills.
• Good management skills.
• Good planning and organizing skills.
• Good analytical skills and sound judgment.
• Good time management skills.
• Working knowledge of relevant computer applications.
• Ability to work under pressure.

MINIMUM REQUIRED QUALIFICATION AND EXPERIENCE

• Diploma in Management studies or equivalent qualification/training.
• Three (3) years related experience.
• Qualified Firearm Instructor.

ALL APPLICANTS WILL BE REQUIRED TO PASS A SECURITY BACKGROUND CHECK.

PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.