Senior Investigator - St. Ann

KEY OUTPUTS

• Applications reviewed
• Investigation conducted
• Investigation/progress reports prepared
• Database maintained
• Background check conducted
• Complaints and breaches investigated
• Reports produced
• Case files prepared
• Partnership with law enforcement developed and maintained
• Investigations concluded
• Investigation reports analysed and submitted
• Evidence organized and presented
• Confidentiality maintained

KEY AREAS OF RESPONSIBILITY

Management/Administrative

• Contributes to the strategic planning process of the Division by assisting with the development of strategic/operational plans and budget.
• Develop individual work plan based on alignment with Branch’s Operational Plan.
• Arranges and participates in meetings, seminars and conferences as required.
• Prepares Annual/Quarterly and Monthly Reports as required.
• Establish and maintain a system that fosters a culture of teamwork, employee empowerment and commitment to the Division’s and organization’s goals.

Technical

• Conduct sensitive inquiries as directed by the Director of Investigations.
• Conduct thorough investigation/research and prepare credible evidence submissions.
• Prepare written reports, findings and recommendations and comments on investigations.
• Review internal/external written reports of investigation.
• Review applications, personal history, statements (and other documents, as required to determine suitability) for completeness.
• Analyze investigations results and draw logical objective conclusions.
• Liaise with law enforcement when necessary to get assistance during an investigation.
• Record all findings result and data related to investigations and share information with the Director of Investigations.
• Prepares technical investigative reports.
• Develops and maintains the complaints and investigative database.
• Organize evidence and material for possible use in a court of law.
• Flag and monitor cases that demonstrate some of the characteristics of potential breach.
• Maintain a comprehensive database on cases arising from complaints and investigations.
• Preview customer complaints and respond to questions asked.
• Communicate with members of the public on the Authority’s policies and procedures.

Human Resource Responsibilities

• Participates in administrative and Human Resource processes.
• Provides leadership through the development of employee performance targets and standards and motivates staff to optimum performance levels.
• Monitors and evaluates the performance of direct reports, prepares performance appraisals and recommends and/or initiates corrective action where necessary to improve performance and/or attain established personal and/or organizational goals.
• Provides leadership and guidance to direct reports through effective planning, delegation, communication, training, mentoring and coaching.
• Assists in recruitment and training of new investigators.
• Communicates general information concerning projects under management to colleagues and staff within the Authority.
• Manages/ensures that staff are aware of and adheres to relevant policies and guidelines.

PERFORMANCE STANDARDS/INDICATORS

• Case files prepared within the established timeframe.
• Database contains credible, reliable and valid information and updated in accordance with agreed timeframe.
• Sensitive and high-profile cases are conducted as necessary and in keeping with the FLA Act.
• Concluded investigations are in keeping with requirements and completed in agreed timeframes.
• Evidence presented within agreed timeframe.
• Reports are accurate and completed within agreed timeframe.
• The extent to which confidentiality, integrity and sensitivity are displayed in the execution of duties.

REQUIRED COMPETENCIES

Technical Competencies

• Excellent knowledge of the Firearms Act and Regulations
• Good knowledge of the use of Firearms
• Good knowledge of relevant computer applications
• Strong knowledge of industry standards
• Excellent investigative techniques
• Excellent analytical skills

Core Competencies

• Sound interpersonal skills
• Ability to communicate effectively in both written and oral format
• Ability to plan, organize and prioritize
• Adept problem solver
• High level of integrity and confidentiality

MINIMUM REQUIRED EDUCATION AND EXPERIENCE

• BSc. degree in Criminology, Criminal Justice Law
• Two 2 years’ supervisory experience
• Training in the conduct of security investigations

ALL APPLICANTS WILL BE REQUIRED TO PASS A SECURITY BACKGROUND CHECK.

PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED