Investigator

Job Purpose

 Under the direct supervision of the Supervisor, the Investigator is responsible:

• To protect Jamaican society by investigating customs offences to the point where they can be successfully prosecuted through the courts if appropriate.
• To create and maintain an effective deterrent against persons committing customs offences, thereby optimising revenue collected and protecting the borders.

Key Responsibilities

Technical/Professional Responsibilities

• Conduct investigations of persons and entities suspected of involvement in customs offences.
• Conduct thorough investigations into individuals and organisations who are suspected of engaging in activities such as money laundering and trade-based money laundering.
• Conduct interviews with suspects, witnesses, and others to aid investigations.
• Examine documents and other items to aid investigations being carried out.
• Properly secure evidence of offences.
• Cooperate with other Jamaican and international law enforcement agencies in the conduct of investigations.
• Manage investigations to enable the successful prosecution of cases through the courts (if appropriate).
• Participate in court proceedings where required.
• Collaborate with team members to enhance case completion and capacity building.

Customer Service Responsibilities

• Maintain customer service principles, standards, and measurements.
• Identify and incorporate the interests and needs of customers in business process design.

Other Responsibilities

• Performs all other duties and functions as may be incidental or related to the functions and responsibilities of the job.
• May be required to provide witness statements, attend court proceedings, and give evidence.
• Comply with Health & Safety Policies & Procedures.

Required Competencies

Core

• Excellent investigative skills and techniques
• Excellent Report Writing and Case File Preparation skills
• Excellent interpersonal and team skills.
• Excellent written and verbal communication skills.
• Excellent problem-solving and analytical skills.
• Possess information technology skills, including use of Microsoft Access, Excel, PowerPoint
• Knowledge of BI tools such as Tableau or Metabase, etc.
• Knowledge of Customs Laws

Technical

• Data Analysis and data analytics techniques.
• Good understanding of customs policies, procedures and controls.
• Knowledge and understanding of investigative best practices.
• Good understanding of criminal law and the criminal justice system in Jamaica.

Minimum Required Education and Experience

• Bachelor’s degree in computer (assisted) auditing techniques, investigations, law enforcement, intelligence, law, data analytics, or equivalent qualifications.
• Experience in conducting investigations.
• At least three (3) years related experience.

Special Conditions Associated with The Job

• Work will be conducted in offices with standard equipment and specialised software.
• Involves working in a fast-paced environment with ongoing interactions with critical stakeholders.
• On-call 24 hours a day.
• A high degree of travel may be required.
• May be required to carry lethal and non-lethal weapons such as firearms and exposed to significant threats to personal safety because of involvement in contraband and anti-corruption operations.
• May be required to attend court proceedings.
• May be required to work flexi-hours.