Organizational Development & Change Management Officer (GMG/SEG 1)

Job Purpose

Under the direction of the Director Organisational Development and Change Management, the Organisational Development & Change Management Officer provides dedicated technical support in achieving the Government’s public sector transformation goals and the Ministry’s strategic priorities for modernization, performance excellence, and organizational resilience. 

Key Outputs:

Organisational reviews, desk audits, and management analyses conducted and documented Organisational structures, functional profiles, and job descriptions developed, reviewed, and aligned with operational requirements 

• Submissions for post creation, upgrades, transfers, reclassifications, and establishment changes prepared and submitted 
• Work process maps and workflow improvement recommendations developed
• Organisational development and change management proposals researched and prepared
• Change management strategies, communication plans, and implementation activities coordinated and executed 
• Sensitization sessions, workshops, and capacity-building initiatives organized and facilitated
• Change Agent Network activities coordinated and monitored 
• Terms of Reference, reports, briefing notes, and technical documents prepared
• OD&CM committees and working groups supported 
• Job description database maintained and updated 
• Monitoring, evaluation, and progress reports on change initiatives prepared and submitted
• Technical advice and recommendations on organisational development and change initiatives provided 
• Corporate and operational planning inputs prepared and aligned with strategic priorities
• Individual work plan developed 

Key Responsibility Areas:

• Assist in conducting organisational reviews, management analyses, and desk audits to assess the effectiveness and relevance of organisational structures and positions. 
• Prepare submissions and supporting documentation for post creation, upgrades, transfers, reclassifications, and establishment changes to the Ministry of Finance and the Public Service (MoFPS). 
• Develop workflow and process maps to identify operational inefficiencies, overlaps, gaps, and opportunities for improvement. 
• Conduct research and prepare proposals, reports, and recommendations related to organisational development and change management initiatives. 
• Assist with the development and implementation of organisational development and change management strategies, plans, and activities. 
• Support the coordination and execution of sensitization sessions, workshops, and capacity building initiatives related to organisational development and change management.
• Coordinate activities of the Change Agent Network and support related training and engagement initiatives. 
• Draft and revise Terms of Reference, job descriptions, functional profiles, and related organisational documents. 
• Maintain and update the job description database and other organisational development records to ensure accuracy and accessibility. 
• Provide administrative and technical support to committees, working groups, and projects related to organisational development and change initiatives. 
• Support the integration of organisational development and change management strategies into human resource management and talent development processes. 
• Monitor, evaluate, and prepare reports on the implementation and progress of organisational development and change management initiatives. 
• Prepare periodic reports, briefing notes, presentations, and other technical documents as required. 
• Liaise with internal and external stakeholders to support organisational development and change management activities and initiatives. 

Human Resources Responsibilities 

• Contribute to the maintenance of a work environment that promotes teamwork, professionalism, accountability, and customer service excellence. 
• Participate in staff development, orientation, and training initiatives within the Branch.
• Maintain established customer service standards and support continuous improvement initiatives. 
• Support performance management activities through the preparation of work plans and monitoring of assigned deliverables. 

Other Responsibilities 

• Performs all other duties and functions as may be required from time to time. 

Performance Standards:

• Organisational reviews, desk audits, and management analyses are completed accurately, objectively, and within agreed timelines 
• Organisational structures, job descriptions, functional profiles, and establishment recommendations are aligned with operational requirements and GOJ/MoFPS standards Submissions for post actions and organisational changes are comprehensive, accurate, and submitted within prescribed timelines 
• Workflow analyses and process improvement recommendations identify operational gaps and support increased efficiency and effectiveness 
• Change management strategies, communication plans, and implementation activities are coordinated effectively and support successful transition outcomes 
• Sensitization sessions, workshops, and capacity-building initiatives are well-organized, relevant, and positively evaluated by participants 
• Change Agent Network activities are effectively coordinated to support awareness, engagement, and change readiness 
• Technical advice, reports, briefing notes, and policy recommendations are evidence-based, accurate, and aligned with strategic priorities 
• Monitoring and evaluation activities accurately assess progress, risks, gaps, and opportunities for improvement 
• Reports are prepared in the prescribed format and submitted within agreed timeframes 
• Job description database and related records are maintained accurately and updated in a timely manner 
• Corporate and operational planning inputs are aligned with divisional and organizational objectives 
• Individual work plans are SMART, results-oriented, and implemented according to agreed deliverables and timelines 
• Confidentiality, professionalism and integrity are consistently demonstrated in the execution of duties 
• Effective working relationships are maintained with internal and external stakeholders to support organisational development and change initiatives

Required Competencies:

Core Competencies 

• Adaptability 
• Compliance 
• Customer and Quality Focus 
• Initiative 
• Integrity 
• Interpersonal 
• Oral Communication 
• Team Work & Cooperation 
• Time Management 
• Written Communication 

Technical/Functional Competencies 

• Accountability 
• Analytical thinking 
• Attention to Detail 
• Goal/Results Oriented 
• Human Resource Management 
• Leadership 
• Planning and Organising 
• Presentation and Reporting 
• Problem Solving and Decision-making 
• Records Management 
• Resilience 
• Stress Tolerance 
• Technical Skills 
• Use and Application of Technology 

Other Competencies

• Good knowledge of Organisational Development, Change Management, Organisation Design, and Workforce Planning principles and practices
• Ability to diagnose problems within an organization and develop appropriate interventions
• Good knowledge of HRM&D/People Principles and Techniques
• Good understanding of GoJ HRM&D legislation and governance frameworks
• Good knowledge of the Ministry’s Code of Conduct and HR policies
• Commitment to confidentiality, professionalism, integrity, and ethical leadership.

Minimum Required Education and Experience

• Bachelor’s Degree in Management Studies, Human Resource Development/Management, Public Sector Management, or a related discipline; 
• Certificate in Management Analysis or Organisation Design 
• Certificate in Change Management; 
• Three (3) years’ experience in a Human Resource Management environment with at least (1) year in an Organisational Development or Change management role 

Authority:

• Conducts desk audits 

Specific Conditions associated with the job

• Work will be conducted in an office outfitted with standard office equipment and specialized software. 
• The environment is fast paced with on-going interactions with critical stakeholders and meeting tight deadlines which will result in high degrees of pressure, on occasions. 
• May be required to travel locally to attend conferences, seminars and meetings.
• May be required to work long hours or/and on weekends, when necessary

The Ministry of Justice & Constitutional Affairs thanks all applicants for their interest, however only those shortlisted will be contacted.