Pension Administrator (GMG/AM 4)

Job Purpose

Under the general direction of the Senior Human Resource Officer Employee Relations & Benefits Administration, the Pension Officer is responsible for processing applications for pension or gratuity and death benefits for Academic and Non-academic staff. The incumbent is also responsible for ensuring timely, accurate, and complete records of members and former members and dependents of Ministry and Bursar paid schools, up-to-date and in accordance with best practices. 

Key Responsibilities

Technical/Professional: 

• Maintains accurate and up-to-date records of Pensionable academic and non-academic staff, both manually and electronically; 
• Uploads and maintains new and existing teachers personnel information to the PEPAs software; 
• Checks master listing to determine the eligibility for retirement for both academic and non academic staff; 
• Conducts ongoing investigations to ensure all relevant information/documentation on service (linkage) is obtained for each retiree; 
• Prepares and submits request for documents/information that are missing from files, in order to complete process for pre-retirement leave; 
• Determines leave eligibility in order to approve pre-retirement leave and advise, teachers in writing, if approval is granted and date of retirement; 
• Prepares, checks forms for correctness, signs and dispatches letter of advice, with necessary Pensions Particulars Forms; 
• Prepares and submits advice to Teachers Financial Services Unit to advise of date of retirement; 
• Prepares salary breakdown for Ministry paid employees and Bursar paid schools, from commencement of service, and submits prepared salary advice to Teachers Financial Services; 
• Processes Leave entitlement and salary breakdown for deceased persons in addition to ensuring that all requisite documents are obtained; 
• Prepares and submits pension documents in respect of Academic and Non-academic Staff to the Pension Section of the Schools Human Resource Branch; 
• Investigates queries from retirees and provides redress; 
• Prepares and submits performance review and work plan to Senior Human Resource Officer;
• Performs other related functions assigned from time to time by the Senior Human Resource Officer, Employee Relations. 

Required Knowledge, Skills and Competencies

Core: 

• Working knowledge of supervisory principles and practices 
• Good interpersonal skills 
• Good oral and written communication skills 
• Excellent customer service skills 
• Well developed planning and organizing skills 
• Ability to demonstrate a high level of professionalism and confidentiality
• Ability to plan and prioritize to meet deadlines 
• Ability to work on own initiative 

Technical: 

• Knowledge of the Pensions Act, Staff Orders, Public Service Regulations and the Ministry’s policies, procedures and regulations governing personnel management 
• Knowledge of relevant computer systems and applications 
• Knowledge of salary administration practices and procedures 

Minimum Required Qualification and Experience

• Bachelors Degree in Public Administration, Management or related Social Science discipline OR 
• Diploma in Public Administration, Management or Business Administration from a recognized institution 
• Three (3) years working experience in a responsible administrative/Human Resource position 

Please note that only shortlisted applicants will be contacted.