Programmer

Job Purpose

To design, develop and implement software solutions to enable the different Units/Departments and users in the Authority to carry out their functions effectively and efficiently; and maintain and design the contents of the Authority’s website and intranet to ensure currency and accuracy. 

Key Outputs

• Web base software application systems designed developed and documented. 
• Users trained in using new software. 
• Training manual(s) developed. 
• Web site and Intranet developed and maintained. 
• Individual Work Plan developed. 

Key Responsibility Areas:

Technical/Professions Responsibilities 

• Participates in the development and implementation of network-wide web-based software solutions for use in the Authority. 
• Programme and update the Authority’s Intranet and website. 
• Performs upgrades and modifications to existing software systems to reflect changing user requirements and technology in a dynamic environment. 
• Maintains currency of knowledge with respect to relevant state-of-the-art technology, equipment, and/or systems.
• Performs user requirement needs to guide software development. 
• Develops program flow logic diagram to guide software development. 
• Codes and tests software solutions on software development platforms used in house. 
• Rolls out custom cloud software to users. 
• Trains users in the use of customs and commercial software. 
• Research and tests commercial software of interest to the Authority and make recommendations to supervisor.
• Manage the day-to-day operations of the Authority’s website and Intranet, including updates, maintenance, and ongoing development. 
• Oversee and coordinate content management and user experience and create and maintain a consistent website architectural structure. 
• Maintains accurate documentation of all custom developed software solutions including source code and program logic flow diagram. 
• Liaises with Heads of Divisions, HR, and Corporate Communications to gather relevant and up to date information for the website. 
• Find, diagnose, and fix website problems, including broken links (both internal and external), typographical errors, and formatting inconsistencies. 
• Conducts online satisfaction survey to measure level of satisfaction with newly developed/deployed systems.
• Propose and implement system enhancements that will improve the performance and reliability of systems, website usability and functionality. 
• Documents software changes to reflect modification, upgrades etc. 
• Prepares Individual Work Plan based on strategic alignment with Operational Plan of the Division
• Performs miscellaneous job-related duties as assigned. 

Performance Standards

• Software coded and documented to industry standard. 
• Users properly trained in the use of custom developed and commercial software. 
• Intranet and Website maintained to industry standard. 
• Requested changes to the software are promptly dealt with (within a months’ time depending on the complexity of the changes) and changes communicated to end users. 
• Percentage user satisfaction with the performance of custom-developed software. 
• Individual Work plan prepared within agreed timeframe and according to established format. 

Required Skills & Competencies

Core Competencies 

• Good oral communication skills 
• Excellent written communication skills 
• Excellent problem-solving skills 
• Ability to work in a team 
• Demonstrated use of initiatives 

Functional/Technical Competencies 

• Quick learner and working knowledge of software design, development, and implementation on a network platform
• Working knowledge of the development and use of Client/Server applications 
• Good Knowledge of the Windows 2003/2008 network platform 
• Good knowledge of SQL Server, VB 6, C-Sharp, PHP, SharePoint, Photo Shop, and .NET (or later versions) platforms 
• Good knowledge of Programming concepts and practice 
• Working knowledge of Open-Source Platforms and solutions 
• Ability to communicate with and understand the requirements of professional staff in the area of specialty
• Ability to code program from program logic diagram 
• Good software documentation skills 
• Knowledge of current technological developments/trends in the area of expertise 

Minimum Required Qualification and Experience

• Bachelor’s degree in ICT with emphasis on Software Development. 
• Three (3) years of experience in a related field. 
• Professional certification (MCSD, MCPD) in software development is highly desirable.

ALL APPLICANTS WILL BE REQUIRED TO PASS A SECURITY BACKGROUND CHECK.

PLEASE NOTE THAT ONLY SHORTLISTED CANDIDATES WILL BE CONTACTED.