Performance Management and Appraisal Systems Officer (GMG/SEG 1)

Job Purpose

Under the general direction of the Director, Human Resource Management and Development, the Performance Management and Appraisal Systems Officer, is responsible for working collaboratively with all internal stakeholders (Line Managers, Staff and Strategic Planning Section) to support the development and monitoring of the Performance Management and Appraisal Systems (PMAS), within the Ministry of Legal and Constitutional Affairs. 

Key Responsibilities

• Implements a performance management and improvement framework for the MLCA, that leads to the proper alignment of Individual Work Plans with the Divisional strategic Business Plans, to facilitate an increase in organizational effectiveness and efficiency; 
• Develops and maintains customized PMAS manuals, templates, forms, policies and procedures for the Ministry; 
• Reviews and assesses the PMAS with a view to identify weaknesses and develops appropriate solutions; 
• Co-ordinates performance management and quality improvement capacity building for all levels of employees; 
• Designs and conducts PMAS Sensitization Sessions within the Ministry, ensuring knowledge and importance of the PMAS; 
• Collaborates with Strategic Planning Branch in the MLCA to develop an annual work plan for the oversight of the operation of the PMAS in the Ministry; 
• Examines the performance management and appraisal systems to determine systematic weaknesses e.g. subjectivity, lack of proper measurement tools, as well as activities that do not add value to the process; 
• Prepares comprehensive PMAS compliance reports; 
• Executes PMAS related initiatives in collaboration with other stakeholders; 
• Participates in the Corporate and Operational Planning activities of the Ministry, to gain a full understanding of the Mission and Objectives, so as to inform the activities of the HRM&D Branch in providing guidance to line managers and staff in completing their Individual Work Plans and other related requirements of the PMAS; 
• Reviews the Work Plans and performance reports for the staff of the Ministry, and ensures that Work Plans are properly prepared and reflect measurable performance indicators as well as align to Divisional plans; 
• Monitors and evaluates the Ministry’s Performance Management and Appraisal System to discern achievements and weaknesses; 
• Develops and maintains an organization-wide competency framework to support performance management, recruitment and selection, and reinforce the Ministry’s core values; 
• Reviews Divisional Operational/Corporate Plans and Individual Work Plans to ensure quality of content (alignment and completeness in specification); 
• Provides feedback to Divisional Heads and recommends areas for improvements as it relates to Performance Management; 
• Reviews and advises the Director HRM&D on the implementation of remedial and corrective action to address poor performance; 
• Reviews and addresses all PMAS grievance that may arise; 
• Recommends PMAS corrective action and related procedures specific to situations that may arise; 
• Recommends approaches to the execution of PMAS interventions; 
• Develops customized PMAS material for employee Orientation Session;
• Provides training, in collaboration with HRD Section, for newly appointed manager, supervisors with respect to their responsibilities under the PMAS; 
• Provides coaching, guidance and information on PMAS related issues to all staff including managers and supervisors; 
• Designs and implements mechanisms that ensure staff eligible for an increment/award is identified, and the relevant personnel notified in the stipulated timeframe;
• Puts in place systems that will recognize employees’ improvements; 
• Generates the relevant reports that will facilitate employee increment payment, development and recognition; 
• Plans and co-ordinates the performance Recognition and Reward activities/events for the Ministry; 
• Keeps current with emerging HR changes, legislative and industry requirements to deliver high level support. 

Management/Administrative: 

• Manages the development of the Section’s Unit Plan, Budget and Individual Work Plans;
• Represents Director, Human Resource Management and Development at meetings, conferences, workshops and seminars; 
• Performs any other related duties that may be assigned from time to time. 

Required Knowledge, Skills and Competencies

• Excellent oral and written communication skills 
• Good interpersonal skills 
• Excellent customer relations and quality focus skills 
• Good planning and organizing skills 
• Excellent problem-solving, analytical and decision-making skills 
• Excellent time management skills 
• Excellent leadership skills 

Minimum Required Qualification and Experience

• Bachelor’s Degree in Management Studies, Human Resource Development/ Management, Public Sector Management, Public/Business Administration, or a related discipline; 
• Three (3) years’ experience in a Human Resource Management environment in the Public Service. 

Please note that only shortlisted applicants will be contacted.