Senior Gift Shop Associate - New Providence

Essential Duties and Responsibilities

• Provide friendly service to park visitors (internal and external).
• Greet park visitors and provide general information about the BNT and the park (including visitor fees, safety, trails, wildlife, park rules and regulations).
• Coordinate event bookings for the park, this includes providing booking information, rules and regulations governing events held at the facility, fees etc.
• Answer inquiries, provide directions and represent the BNT at all times via telephone or in person.
• Collect visitor and membership fees.
• Drive sales through engagement of visitors, suggestive selling, and sharing product knowledge.
• Maintain general tidiness and cleanliness of Giftshop.
• Document sales by updating reporting templates and records electronically (computer) or using hard copies.
• Keep accurate financial records and report to finance as needed.
• Process payments by totaling purchases, processing checks, cash, and credit and debit cards.
• Alert management of potential security issues or park violations.
• Exercise sound judgement in regard to visitor management and safety as well as in coordinating event bookings for the park.
• Assist with inventory, including submitting order requests, receiving, and stocking merchandise.
• Assist employees and visitors when needed.
• Any other reasonable request relevant to the scope of your duties.

Operational Requirements

• Sitting or standing for extended periods of time.
• Exposure to variable weather conditions (rainy, hot, cold).
• Exposure to dust, cleaning products and wildlife (lizards, spiders, insects etc.)
• Work in an environment with uneven terrain.

Required Skills

• Strong oral and written communication skills.
• Proficient in the use of office equipment (e.g. computer, printer, telephone etc.)
• Proficient in the use of Microsoft word and Excel.
• Good time management.
• Attention to detail and organized.
• Ability to work independently or as part of a team.
• Ability to exercise sound judgement.
• Motivated to take initiative, identify gaps, and share recommendations.
• Ability to problem solve.