Senior Operations Assistant

Responsibilities

• Provide general administrative support and operational coordination for the Financial Market Infrastructures Department.
• Support the department’s risk management processes, audit requests, and resilience activities, including self-assessments, user-access review, business continuity and disaster recovery exercises.
• Coordinate internal and external meetings, training sessions, and communications, including schedules, agendas, minutes, action logs and follow-up activities.
• Maintain the department’s intranet and internet pages, ensuring that the information is accurate and uploaded in a timely manner.

Qualifications

• Bachelor’s degree in Management or Business Administration or equivalent from a recognized tertiary institution.
• Intermediate to advanced proficiency with Microsoft Office products (Microsoft Outlook, Word, Excel, PowerPoint), and other common business application, including managing calendars and schedules.
• Highly organized and able to prioritize under pressure.
• Strong initiative, acute attention to detail, and ability to prioritize workloads and multitask effectively.
• Strong written & verbal communication skills, must be able to deal with highly confidential and sensitive information.
• Excellent public relations and customer service skills.
• Basic project and incident management skills are a plus.