Senior Trust Administrator

Your responsibilities will include:

• Managing and prioritising daily workload in order to ensure all transactions are completed within agreed deadlines.
• Managing client relationships to maximise client service satisfaction through consistent, accurate and timely service delivery and good customer communication.
• Processing, reviewing and monitoring diverse transactions, which may include security trading, multi-currency exchanges and the acquisition and disposal of real or other assets with supervision.
• Reconciling cash and fund positions.
• Ensuring that transactions are compliant with Agency Agreements, Trust Deeds and internal policies and procedures.
• Solving problems/issues and advising manager. Refining processes and making suggestions for new working practices.
• Ensuring all paperwork is filed promptly and correctly.
• Meeting clients and client advisors and assisting on general administrative matters.
• Ensuring records of system are kept up-to-date including, but not limited to, NAV and iManage.
• Ensuring adherence to GMS and local and international statutory requirements.
• Knowledge of FATCA, CRS and Economic Substance requirements.
• Travelling with a Senior member of the team for client meetings as needed.
• Assisting with the training of Trust Administrators.
• Any related duties as assigned by management.

Your qualifications and skills include:

• University degree and three years’ relevant experience or equivalent in Trust Administration, Law, Accountancy, Investments or Banking.
• Commitment to pursue STEP designation.
• General understanding of Trust and/or Banking principles and procedures would be an asset.
• Working knowledge of Microsoft Office Suite, especially Word, Excel and Outlook
• Excellent interpersonal and communication skills both oral and written.
• Proven ability to provide excellent customer service.
• Excellent organisational skills and ability work on own initiative.
• Ability to identify potential risks both in file administration and processes.
• Ability to approach issues in a methodical manner and be able to communicate your findings clearly and professionally.
• Ability to identify options and possible solutions to work toward the next course of action.