Social Services Administrator 1 (SWG/SSA 1) – (Hanover Local Office)

Job Purpose

The incumbent will provide assistance to disadvantaged groups and individuals, by investigating their circumstances and submitting recommendations for enrolment in targeted interventions through the appropriate public social assistance programmes available within the Ministry of Labour and Social Security. 

Key Responsibilities

• Targets applicant for benefits; 
• Conducts socio-economic assessment through home visits of applicants selected for PATH benefits; 
• Manages caseloads of beneficiaries; 
• Solicits documentary evidence of age, illnesses, etc., for applicants and beneficiaries of welfare programmes; 
• Assists in convening meetings with Principals, Guidance Counsellors and Health Centre personnel, to devise strategies to aid beneficiary compliance; 
• Assists in ensuring that assistance to beneficiaries is delivered on a timely basis;
• Assists in identifying and referring beneficiaries and applicants to appropriate social intervention programmes; 
• Interviews and investigates applicants for other Rehabilitation Grants, Compassionate Grants and benefits offered by the Public Assistance Division; 
• Inspects/Assesses suitability and monitors shelters housing victims of disasters;
• Informs Parish Administrator - Public Assistance, of challenges encountered in the field;
• Participates in seminars, training sessions and workshops; 
• Attends meetings, exhibitions, exposition and conferences of community groups and other organizations, to promote PATH and other Public Assistance Programmes of the Ministry;
• Supports activities related to Social Pension and other Public Assistance services, in keeping with established procedures; 
• Performs any other duties and responsibilities determined from time to time. 

Required Knowledge, Skills and Competencies

• Good report writing skills 
• Effective interviewing skills 
• Computer literacy 
• Effective oral and written communication skills 
• Knowledge of Public Assistance Division programmes 
• General knowledge of Ministry’s programmes 

Minimum Required Qualification and Experience

• Certificate in Social Services; 
• Four (4) CXC/GCE O'Level subjects including a numeric subject and English Language;
• Two years of related work experience. 

Special Conditions Associated with Job

• May be required to work long, irregular hours, including during natural disasters and on public holidays. 
• May be required to travel to remote/volatile areas or long distances alone to conduct work assignments, including in a post-disaster environment. 

Please note that only shortlisted applicants will be contacted.