Social Services Administrator 2 (SWG/SSA 2) – (Trelawny Local Office)

Job Purpose

The incumbent will provide assistance to disadvantaged groups and individuals, by investigating their circumstances (including those involved in appeals and additions) and submitting recommendations for targeted interventions through the appropriate public social assistance programmes available within the Ministry of Labour and Social Security; also offering limited case management services. 

Key Responsibilities

• Targets applicant for PATH benefits; 
• Manages caseloads of assigned PATH beneficiaries; 
• Assists in convening meetings with Principals, Guidance Counsellors and Health Centre personnel, to devise strategies to aid beneficiary compliance; 
• Assists in ensuring that assistance to PATH beneficiaries is delivered on a timely basis;
• Assists in the preparation of reports on cases to be submitted to Appeals Committee;
• Assists in identifying and referring PATH beneficiaries and applicants to appropriate social intervention programmes; 
• Inspects/Assesses suitability and monitors shelters housing victims of disasters;
• Informs Public Assistance Administrator of challenges encountered in the field;
• Participates in seminars, training sessions and workshops; 
• Attends meetings, exhibitions, exposition and conferences of community groups and other organizations, to promote PATH and other Public Assistance Programmes of the Ministry;
• Supports activities related to Social Pension and other Public Assistance services, in keeping with established procedures; 
• Performs any other duties and responsibilities that may be determined from time to time. 

Required Knowledge, Skills and Competencies

• Excellent report writing skills 
• Effective interviewing, investigating, analyzing and monitoring techniques
• Computer literacy 
• Effective oral and written communication skills 
• Knowledge of social intervention programmes and Public Assistance Division functions
• Good case management skills 

Minimum Required Qualification and Experience

• Associate Degree in Social Services; 
• Five (5) CXC/GCE O' Level subjects, including Mathematics and English Language;
• Three (3) years’ related work experience. 

Special Conditions Associated with Job

• May be required to work long, irregular hours, including during natural disasters and on public holidays; 
• May be required to travel to remote/volatile areas or long distances, alone, to conduct work assignments, including in a post-disaster environment.

Please note that only shortlisted applicants will be contacted.