Utility Supervisor

CORE FUNCTIONS

Operational Responsibilities

• Directs and assists Stewards to ensure efficient clean-up.
• Monitors and documents water temperature and chemical levels.
• Assists with banquet plate-ups, food preparation, and providing cooks with needed items.
• Supports banquet and buffet operations by transporting and maintaining stock.
• Operates and maintains cleaning equipment (dishwasher, pot-scrubbing station, trash compactor, etc.).
• Returns cleaned items to proper storage locations.

Supervisory & Staff Support

• Assists management in hiring, training, scheduling, evaluating, and disciplining employees.
• Provides coaching, motivation, and support to staff.

Safety & Compliance

• Ensures compliance with company, safety, and security policies.
• Reports accidents or unsafe conditions; completes safety training and certifications.
• Maintains confidentiality and protects company assets.

Guest Service & Professionalism

• Upholds professional appearance and conduct standards.
• Greets and assists guests according to company standards.
• Communicates clearly and professionally.

Teamwork & Quality Assurance

• Builds positive working relationships to support team goals.
• Ensures adherence to quality standards and service expectations.

Physical Requirements

• Moves, lifts, carries, and pushes up to 50 lbs without assistance.
• Performs tasks involving bending, twisting, stooping, and moving across uneven/slippery surfaces.
• Able to stand, sit, or walk for extended periods.

Other

• Performs additional job duties as requested by supervisors.

PREFERRED QUALIFICATIONS

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 2 years of related work experience.
• Supervisory Experience: At least 1 year of supervisory experience.
• License or Certification: None