VP – Regulatory Compliance & Conduct

VP – Regulatory Compliance & Conduct

The VP – Regulatory Compliance & Conduct is responsible for overseeing the management of the Bank’s regulatory compliance and conduct risk frameworks. The role is accountable for regulatory interactions, compliance with applicable regulatory obligations, and the effective management of conduct risk to deliver fair client outcomes and uphold the Bank’s ethical standards.

The role partners closely with business and compliance (1LOD and 2LOD) stakeholders to promote a strong culture of compliance and conduct, ensuring consistent policy application, robust oversight, and alignment with regulatory expectations across all jurisdictions in which Butterfield operates.

Your responsibilities will include:

• Managing regulatory relationships for Bermuda-based subsidiaries, acting as a key point of contact for regulatory authorities on compliance and conduct matters
• Supporting the evolution of the Group’s conduct risk program, developing appropriate policy, training and monitoring standards for adoption across the organisation
• Providing Compliance oversight of conduct risks across all business units and legal entities, including advisory support and independent challenge
• Taking a leadership role in managing regulatory engagements, including acting as a key point of contact for regulators, managing regulatory reviews, examinations, and inquiries
• Providing specialist inputs into the design and execution of Compliance Validation Testing activities, including those relating to regulatory and conduct risk matters
• Driving initiatives to enhance these monitoring activities, including surveillance and reporting capabilities through the use of technology solutions
• Collaborating with Operational Risk colleagues to assess compliance breaches and customer complaints, ensuring appropriate root cause analysis and remediation are completed
• Promoting a strong culture of compliance and ethical conduct, including training, awareness initiatives, and behaviour-driven risk management
• Ensuring that appropriate conduct and regulatory compliance risk metrics are incorporated into the Risk and Control Self-Assessment program
• Providing inputs into programs established to support strategic M&A activity, ensuring that Group standards for conduct and regulatory risk are adopted by any new acquisition target
• Supporting the preparation of committee and board level reporting materials, as well as project-related responsibilities as may be required from time to time

Your qualifications and skills include:

• 10–12+ years’ experience with a regulatory authority or compliance function within a banking, fiduciary or financial services setting
• Strong understanding of applicable regulatory frameworks and supervisory expectations in Bermuda
• Proven experience in implementing compliance frameworks and managing relationships with regulatory authorities
• Excellent communication and report writing skills, with the ability to present complex regulatory matters with clarity
• High attention to detail and strong analytical capability
• Strong decision-making, influencing, and stakeholder management skills
• High ethical standards with the ability to manage sensitive and confidential matters with discretion
• Ability to work independently and within multidisciplinary teams to deliver high-quality outcomes