The incumbent promotes brand awareness, drives sales and revenue through upselling and package tours, provides excellent guest service, and upholds professional standards.
Whether setting tables, communicating with the kitchen, interacting and serving guests, or cleaning work areas and supplies, the Guest Service Expert makes transactions feel like part of the experience.
The incumbent serves as a recreation resource, facilitates guest activities, ensures safety, performs cashier duties, and maintains facilities while upholding professional service standards.
The incumbent performs maintenance and repairs, conducts preventive maintenance, manages inventory, and ensures safety compliance while providing high-quality guest service.
The incumbent manages daily food and beverage operations, leads and develops staff, ensures compliance with standards, and delivers exceptional customer service to achieve financial and guest satisfaction goals.
The incumbent manages all housekeeping operations by maintaining quality standards, controlling departmental costs, ensuring exceptional guest service, and conducting effective human resources activities to achieve financial and satisfaction goals.
The incumbent performs complex maintenance repairs and preventive maintenance across multiple technical areas, ensures safety compliance, manages inventory, provides guest service, and supports team development while meeting physical job requirements
The incumbent assists in leading kitchen operations across all food service areas, ensuring high-quality production, staff development, financial performance, and strict adherence to sanitation standards.
