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The incumbent drives stakeholder engagement and public awareness of the Agency’s mission, using research and publicity monitoring to align organizational strategies with the specific concerns and expectations of key interest groups.

To provide technical assistance through information sharing – copying, blueprinting, etc., to customers internally and externally.

To keep the Agency’s compound in a state of cleanliness at all times.

To respond to requests and ensure that general housekeeping is undertaken and that the delivery of mail and the provision of refreshment are carried out with dispatch.

Under the Supervision of the Asset Management and Inventory Officer, assists with the execution of the functions of asset management and disposal in accordance with established standards and guidelines.

To collect and record on behalf of the Agency, all payments for services are offered and ensure the safe custody and prompt lodgment of these payments in accordance with the FAA Acts, its Regulations and Instructions.

To pay staff on designated dates within the payroll cycle and process in a timely manner all salary-related adjustments.

To prepare and oversee the repairs and maintenance of residential properties owned by the Commissioner of Lands and assist with coordinating the maintenance, repairs, and servicing of those Units and all associated furniture and equipment

The incumbent executes risk-based financial, operational, and compliance audits across all Agency locations, validating adherence to the FAA Act while identifying control improvements to maximize efficiency and safeguard government assets.

The incumbent performs comprehensive financial, operational, and compliance audits for the Jamaica Customs Agency, ensuring strict adherence to the FAA Act, the Customs Act, and WTO guidelines while providing expert consultancy.