The incumbent manages Call Centre and all customer service operations, including staff supervision, budget administration, billing accuracy, complaint resolution, and coordination with other departments to ensure efficient utility service delivery.
To ensure, with established policies and procedures, that appropriate levels of inventory are available to support administrative/operational activities of the Company.
The Operations Manager oversees daily morgue functions, manages technical staff, ensures compliance with legal and security protocols, and coordinates facility and equipment maintenance to uphold operational integrity.
Salary & Benefits: $4,266,270 – $5,737,658 per annumTown/City: Kingston
The Chief Executive Officer provides strategic leadership and technical direction for the JIS, guiding policy implementation and managing the agency's corporate and operational plans to achieve its objectives.
Salary & Benefits: $11,455,206 per annumTown/City: Kingston