Business Support Verification Officer

Position Overview:

This position contributes to the overall success of Business Support by providing risk management and verification support to the Manager, Business Support, with a strong focus on attention to detail, efficiency, and team support. The BSVO’s success will be measured by the achievement of Business Support goals and will be supported through ongoing monitoring, coaching, and performance feedback throughout the year.

Key Responsibilities:

• Monitor and verify back-office transactions to ensure compliance with the Bank’s operational risk standards, policies, and procedures.
• Ensure all Business Support transactions are properly authorized, accurately recorded, and supported by appropriate documentation.
• Verify the accuracy and completeness of daily transactions and maintenance entries; identify discrepancies and ensure timely correction.
• Monitor transactions to ensure they fall within approved authority limits and escalation thresholds.
• Ensure compliance with procedures governing key Business Support functions including wire transfers, standing instructions, fixed deposits, account-to-account transfers, prepaid/credit cards, payroll, and VAT-related transactions.
• Identify and report suspicious, irregular, or unusual transactions in accordance with the Bank’s AML/ATF guidelines and regulatory requirements.
• Assist with process improvements and implementation of changes to operating procedures/systems to increase efficiency and strengthen controls.
• Reconcile and prepare monthly listings for General Ledger Suspense Accounts and support reporting requirements for the unit.
• Maintain strict confidentiality and ensure Bank and customer information is always safeguarded.
• Perform additional duties as assigned in support of Business Support objectives.

Minimum Qualifications & Experience:

• Associate degree or equivalent certification from the Bahamas Institute of Financial Services (BIFS).
• Two (2) to three (3) years’ supervisory banking experience in a related area.
• Strong knowledge of Bank products and services, including policies and procedures relevant to the assigned area.
• Working knowledge of applicable banking laws and regulations, including AML requirements and reporting of suspicious transactions.
• Proven ability to supervise staff, communicate performance standards, and provide guidance on policy interpretation.
• Strong analytical and problem-solving skills.
• Core math skills to perform activities.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office applications (Word, Excel) and core banking systems; ability to use the Bank’s network and email effectively.
• Ability to work collaboratively as part of a team and support unit objectives.
• Ability to operate standard office and banking equipment (e.g., printer, photocopier, money counter), as required.

Why Join Us?

• Be part of a high-performing team that values innovation and excellence.
• Competitive salary, performance-based incentives, medical insurance (including life, dental, and vision), and a robust pension plan.
• Be part of a team that values your expertise and invests in your success!