PP/VQ Billeting Clerk Lead

Essential Responsibilities:

• Supports the Housing Department in the administration and support of both permanent and transient housing requirements on the AUTEC Project.
• Registers and assigns rooms/units to Customers.
• Interprets company and Navy policies and procedures.
• Creates and maintains Working Instructions.
• Inputs data for new residents into the UHM system for Permanent Party residents and AHMS for VQ Housing.
• Coordinates permanent party housing unit mechanical discrepancies between the Housing Office and Work Control and tracks to completion.
• Performs Entry/Exit inspections with residents which includes scanning all furniture in unit for audit purposes.
• Maintain new hire linen packages, tracking issues and returns.
• Perform change of occupancy maintenance (COOM) assessments to determine work required by FM (Facilities Maintenance) shops. Follow up until completed and turned over to Housing. 
• Lead/Plan/Schedule PP (Permanent Party) Annual Housing Inspection.
• Assist when needed in Housekeeping Duties. 
• Assist with Housing Warehouse Duties.
• Issues and maintains a monthly key audit and logs key control requirement with the Housing Office.
• Assist Front Office staff with making and confirming room reservations, collecting payment and daily deposits as needed.
• Maintains records of room furnishings housing.
• Perform data entry and maintain records of internal and external Housing Inspection.
• Performs duties of the Primary Hurricane Housing Coordinator during hurricane season.
• Works alternate schedules including weekends as scheduled or required.
• Subject to call-in or beeper duty during irregular hours based on the needs of the housing office.
• Perform EHS monthly safety audits for housing. 
• Serve as Property Custodian and ensure all property is tracked and maintained.
• Perform other duties as assigned.

Minimum Requirements:

• High school graduate or equivalent.
• Minimum of 2 years administrative experience required and 2 years working in a customer service environment.
• Ability to deal with problems involving several variables including the ability to adjust work operations to meet customer requirements.
• Speak and write clearly, so others will understand when furnishing and explaining information to individuals.
• Read and interpret documents such as safety rules, policies and procedure manuals.
• Competent in Microsoft Office applications such as Word, Excel, Outlook and PowerPoint.
• Must be physically capable of operating in a remote environment with a tropical climate.
• Must be capable of performing moderate amounts of daily computer activities without adverse effects.
• Excellent oral and written communication skills.
• Must be able to lift 40 lbs.
• Must be able to reside in remote work location with limited medical facilities.
• Valid passport will be required.
• Must be able to obtain and maintain a Secret U.S. Government Clearance. Note: U.S. Citizenship is required to obtain a Secret Clearance.

Preferred Qualifications:

• 1 year of experience in hotel/motel front desk experience is preferred.
• BA/BS degree in Hospitality/Hotel Management or related field is preferred.  
• Knowledge of appropriated and non-appropriated fund budget systems beneficial.