Revenue Officer - Region 10 (Linden)

MAIN DUTIES AND RESPONSIBILITIES:

• Manages customer accounts for a specified area of the company. 
• Ensures that customer service issues/complaints are recorded and resolved by the appropriate customer service or operations personnel. 
• Ensures activities in respect of Customer Services Representative cash receipting, Meter Reading and Maintenance are preformed efficiently in accordance with planned timetable. 
• Supervises trains and evaluates the performance of subordinate staff. 
• Prepares and submits Management information and reports as directed. 
• To ensure that daily checks are done with the Cashier and sign off cash receipts at the end of each day. 
• Perform other related duties and responsibilities consistent with the level and purpose of the post.

Qualifications and Experience

• A Bachelor's Degree in Management, Public or Business Management, Economics Accounting or any related discipline, plus at least three (3) years experience in a supervisory position. 

OR

• A Diploma in Public Management or Accounting plus seven (7) years experience in a junior management position. 

OR

• Ten (10) years experience in a similar position. 

Competencies 

• Knowledge of management or accounting principles Ability to decide and initiate action 
• Ability to lead and supervise 
• Ability to analyze numerical and verbal data and all other sources of information 
• Ability to present and communicate information